Tania Alvarado
Program Manager
Revere,MA
Summary
Driven Child Care Administrator oversees operation and instructional leadership at daycare and preschool facilities. Trains and supervises staff, sets instructional objectives and builds rapport with parents.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Program Manager
Our Future Learning Center
Brighton , MA
05.2021 - Current
- Coordinated visitations and tours for program facility.
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Implemented curriculum to enhance classes with learning-focused activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Oversaw budget, marketing and curriculum development for school operations.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
Preschool Teacher
Our Future Learning Center
Brighton , MA
05.2019 - 05.2021
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Supervised students and enforced discipline during classroom and playground activities.
- Addressed behavioral and learning issues with parents and daycare management.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Promoted sensory development by providing access to different textures.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Developed curriculum to advance physical, emotional, social and cognitive growth of children.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Established positive communication with parents in daily conversation and formal conferences.
- Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
Assistant Teacher
Our Future Learning Center
Brighton , MA
08.2018 - 05.2019
- Monitored and reported student progress and development, offering mentoring as needed.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
- Oversaw classroom operations during teacher and parent meetings.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Supervised recess, lunch and daily student intake and dismissal.
- Planned, prepared and presented group assignments to encourage collaboration.
Dog Bather
PetSmart
Everett , MA
06.2016 - 07.2018
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Trimmed nails using clippers and grinders.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
Sales Associate
PetSmart
Everett , MA
05.2015 - 07.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained records related to sales, returns and inventory availability.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Early Childhood Director Certificate -
Northern Essex Community College
Haverhill, MA 10.2022 - Current
Child Growth & Development And Preschool Curriculu
Fisher College
Boston, MA 05.2019 - 07.2019
GED -
Charlestown Adult Education
Charlestown, MA 06.2014 - 07.2014
Skills
Classroom management
Student records management
Early Childhood Education
Child development
Lesson Planning
Daycare management
Efficient under pressure
Time management
Parent Communication
Fluent in Spanish
Certification
EEC Teacher Certified
Timeline
Early Childhood Director Certificate -
Northern Essex Community College
10.2022 - Current
Program Manager
Our Future Learning Center
05.2021 - Current
Preschool Teacher
Our Future Learning Center
05.2019 - 05.2021
Child Growth & Development And Preschool Curriculu
Fisher College
05.2019 - 07.2019
Assistant Teacher
Our Future Learning Center
08.2018 - 05.2019
Dog Bather
PetSmart
06.2016 - 07.2018
Sales Associate
PetSmart
05.2015 - 07.2016
GED -
Charlestown Adult Education
06.2014 - 07.2014