Tania Aranda
San Antonio,TX
Summary
Enthusiastic professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Cashier/Server
The Plaza Restaurant
Borger, Texas
05.2022 - 05.2023
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Built and maintained productive relationships with employees.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Cashier/Server
Fuzzy’s Taco Shop
Kansas City, Kansas
03.2020 - 05.2022
- Answered customer questions and provided store information.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed day-to-day duties accurately and efficiently.
Education
GED -
Dixon High School
Dixon, CA06-2021
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Dependability and reliability
- Basic math
- Order taking
- Cash handling
- Customer service excellence
- Clear communication
- POS system operations
Restaurant Customer Service
- I have worked in the resstaurants field for quite the years, which has brought me a lot of joy, but most importantly experience.
- My experience started as a server back in 2012, when working at a Bar-B-Q, then started gaining my experince from others restaurants throughout life.
- I have gained quite the skills from working at these restaurants and learned to absorb all the positive skills to better work on the customer service platform.
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier/Server
The Plaza Restaurant
05.2022 - 05.2023
Cashier/Server
Fuzzy’s Taco Shop
03.2020 - 05.2022
GED -
Dixon High School