Tania Armstrong
Charleston,IL
Summary
At Adams Memorials, excelled as a Dispatcher/Buyer by effectively managing high-stress situations and ensuring the timely delivery of goods, showcasing strong decision-making and communication skills. Leveraged expertise in data entry and customer relations to enhance service coordination and fleet tracking, significantly improving operational efficiency. Well-qualified Buyer with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Dispatcher/Buyer
Adams Memorials
02.2012 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Responsible for purchasing granite from multiple domestic and foreign granite quarries.
- Placing orders, communication through the process with the quarry as well as shipping companies.
- Receiving granite shipments and inputting granite data into our systems for accounting and billing purposes.
- Using our unique software programs specific to the industry.
Education
High School Diploma -
Charleston High School
Charleston, IL05.1996
Skills
- Data Entry
- Prioritizing calls
- Multitasking Abilities
- Effective Communications
- Customer Relations
- Schedule Management
- Customer Relationship Management
- Service Coordination
- Work Order Management
- Database Maintenance
- Decision-Making
- Critical Thinking
- Problem-Solving
Accomplishments
Reduced and managed Covid-19 related issues involving shipping and receiving with grace with foreign and domestic customers. Navigated difficult supply issues while meeting the demand.
Timeline
Dispatcher/Buyer
Adams Memorials
02.2012 - Current
High School Diploma -
Charleston High School
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