Tania Bowles
Chula Vista,CA
Summary
Detail-oriented professional with experience in customer service and receptionist work committed to working as a team to provide excellent customer service and experiences to guests.
Overview
19
19
years of professional experience
Work History
Clinic Receptionist
Pacific College of Health & Sciences
San Diego
12.2025 - Current
- Managed patient scheduling and appointment confirmations, ensuring efficient clinic operations and reduced wait times.
- Processed patient intake forms and maintained accurate electronic health records, enhancing data integrity and accessibility.
- Assisted patients with inquiries and directed them to appropriate services, improving overall patient experience and satisfaction.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Organized reception desk, placing files, folders and other office supplies in designated spaces to facilitate productive work flow.
SALON COORDINATOR
GILA RUT AVEDA SALON
Chula Vista, CA
03.2017 - 10.2017
- Performed opening and closing duties including setting up work stations, cleaning equipment, stocking supplies and preparing the salon for business hours.
- Scheduled and confirmed appointments with clients, ensuring high customer satisfaction.
- Greeted customers upon arrival and provided them with refreshments while they waited for their appointment.
- Assisted the salon manager in daily operations such as ordering supplies, inventory control and balancing cash register sales at the end of shift.
CHILD & YOUTH PROGRAM LEADER
NAVAL BASE SAN DIEGO CDC
San Diego, CA
11.2013 - 05.2014
- Serve as a mentor to Child & Youth Program Assistants.
- Work with Training & Curriculum Specialists to ensure that standards of procedures are in effect.
- Work with Director and Assistant Director with scheduling of staff members.
- Work in classrooms and on portfolios to prepare for NAEYC Accreditations and CNIC inspections.
CHILD & YOUTH PROGRAM ASSISTANT
NAVAL BASE POINT LOMA CDC
San Diego, CA
05.2012 - 11.2013
- Primary Caregiver in the Infant Department.
- Create and maintain a safe environment for children to play and explore.
- Make observations on children to document and track their development.
- Using those observations, designed developmentally appropriate activities to implement using Teaching Strategies Curriculum Gold.
- Assisted front desk with office work, filing paperwork, answering/making phone calls.
PRESCHOOL TEACHER
WEE CARE PRESCHOOL
Chula Vista, CA
08.2011 - 05.2012
- Preschool teacher working with children 18 months to 5 years old.
- Create and maintain a safe environment for children to play and explore.
- Maintain records of children's daily activities, behaviors, meals and naps.
- Supervise children on field trips.
- Assist director and assistant director with light office work.
SPA COORDINATOR
HILTON SAN DIEGO RESORT & SPA
San Diego, CA
07.2007 - 09.2010
- Demonstrated exceptional customer service skills while assisting guests with inquiries.
- Interacted with guests to establish friendly rapport and promote spa services.
- Maintained cleanliness of spa, spa facilities and fitness center.
- Attended trainings for product and service knowledge.
- Managed incoming calls, scheduled appointments, and maintained accurate records of client visits.
SALON RECEPTIONIST
SALON BELLADA
San Diego, CA
01.2007 - 07.2007
- Assisted stylists with setting up stations prior to client arrival.
- Assisted in salon cleaning and maintenance tasks to keep the reception area tidy.
STORE TEAM MEMBER
L'OCCITANE
San Diego, CA
01.2007 - 07.2007
- Maintained updated knowledge about products offered in the store and their prices.
- Developed strong customer service skills by consistently providing friendly and helpful assistance to customers.
- Performed opening and closing duties including cash handling, restocking shelves, and cleaning the store.
- Assisted with product displays and promotional activities to increase sales volume.
Education
BACHELOR OF SCIENCE (B.S.) - CHILD DEVELOPMENT
SAN DIEGO STATE UNIVERSITY
San DiegoASSOCIATE IN SCIENCE (A.S.) - CHILD DEVELOPMENT
SOUTHWESTERN COLLEGE
Chula VistaSkills
- Customer interaction
- Exceptional organization
- Appointment scheduling
- Product and service sales
- Telephone etiquette
Timeline
Clinic Receptionist
Pacific College of Health & Sciences
12.2025 - Current
SALON COORDINATOR
GILA RUT AVEDA SALON
03.2017 - 10.2017
CHILD & YOUTH PROGRAM LEADER
NAVAL BASE SAN DIEGO CDC
11.2013 - 05.2014
CHILD & YOUTH PROGRAM ASSISTANT
NAVAL BASE POINT LOMA CDC
05.2012 - 11.2013
PRESCHOOL TEACHER
WEE CARE PRESCHOOL
08.2011 - 05.2012
SPA COORDINATOR
HILTON SAN DIEGO RESORT & SPA
07.2007 - 09.2010
SALON RECEPTIONIST
SALON BELLADA
01.2007 - 07.2007
STORE TEAM MEMBER
L'OCCITANE
01.2007 - 07.2007
BACHELOR OF SCIENCE (B.S.) - CHILD DEVELOPMENT
SAN DIEGO STATE UNIVERSITY
ASSOCIATE IN SCIENCE (A.S.) - CHILD DEVELOPMENT
SOUTHWESTERN COLLEGE