To secure a position with a company, long term, that will allow an opportunity to use my office management skills while tackling a wide variety of tasks.
Efficient billing professional with 10 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
20
20
years of professional experience
Work History
Billing Specialist
Hearing Science
09.2013 - Current
Bill claims for our five different office locations, which include electronic and paper claims
Make sure all the patient information, CPT codes, diagnosis and payers are entered correctly on our system (HearForm)
Keep track of all claims billed in excel spreadsheets
Keep track of claims that have been paid, denied, rejected, if necessary, file appeals and/or claim reconsideration forms
Receive EOB’s, enter information on our system and match EOB’s with claims
Call insurance companies and medical groups to check status on claims that have been billed and appealed
Knowledge in working with Medicare, Medi-Cal and all commercial insurances and medical groups
Researched and resolved billing discrepancies to enable accurate billing.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked with multiple departments to check proper billing information.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Strengthened client relationships through effective communication regarding billing issues and concerns.
Implemented cost-saving measures by identifying and eliminating inefficiencies in billing process.
Paralegal/Receptionist
Law Office of James M. Powell
01.2008 - 01.2013
Receptionist duties for the office like; prepare new files, maintain accounting for the office, maintain attorney's calendars, to include scheduling appointments, court hearings and meetings, serve as liaison between contract attorneys, outside attorneys, court personnel and clients
Research files and records for background information
Prepare a variety of legal documents including complaints, answers, motions, completing Bankruptcy's Chapter 7/13 from start to finish, which includes plans, motions, adversary proceedings
Prepare forms and legal documents pertaining to Family Law regarding divorce, custody, support and legal separation, probate, conservatorship and guardianship
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Edited and proofread legal documents to verify accuracy.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Prepared legal briefs, motions, and pleadings.
Conferred with clients and other involved parties to gather and track case information.
Data Entry/Administrative Assistant
Inland Kenworth
02.2005 - 01.2008
Assist office manager with all her work, responsible for outgoing and incoming mail, file invoices, mail out invoices and statements for customers, responsible for the company vendors w-9’s, make warranty report and input warranty report to head office
Data Entry, entered all delivery reports to the computer, entered the information to the computer that was not delivered or was damaged
At the end of each night I had the responsibility to turn in three reports to the terminal manager which were: delivery report, exception report and exception report
Answered phone calls constantly to help customers make appointments for deliveries and pickups and to take all the deliveries that were done by each driver every day
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Clinical Supervisor: Speech-Language Pathologist at Elmhurst College Speech and Hearing Science ClinicClinical Supervisor: Speech-Language Pathologist at Elmhurst College Speech and Hearing Science Clinic