Tania Clark
Roswell,GA
Summary
Recent graduate with a solid foundation in Health Science, enhanced by practical experience from academic projects and several years in hospitality and customer service related jobs. Exhibits strong teamwork, problem-solving skills, and exceptional service delivery. Eager to apply skills and knowledge to contribute meaningfully in the health sector, demonstrating unwavering commitment, enthusiasm, and a strong sense of empathy. Prepared to embrace new opportunities that drive positive outcomes and enhance customer care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Bahama Breeze
Duluth, GA, US
06.2023 - Current
- Enhanced guest dining experiences through personalized service and attention to detail.
- Promoted menu specials and promotional items to drive increased sales.
- Managed multi-table sections efficiently to maximize guest satisfaction.
- Handling of large (20+) party sections.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Delivered exceptional customer service in fast-paced dining environment.
- Adhere to guest problems and complaints.
- Trained new staff on menu items, service standards, and operational procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adhered to proper food handling procedures and safety guidelines.
- Oversaw credit and cash exchanges, maintaining compliance with financial protocols and standards.
Server/Expo/Prep
Taziki's Mediterranean Cafe
Atlanta, GA, US
05.2022 - 11.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced cash drawers daily.
- Prepped ingredients according to food safety standards and established recipes.
Senior Guest Advisor/Key Holder
GameStop
Atlanta, GA, US
12.2021 - 05.2022
- Guided customers in product selection, ensuring a positive shopping experience.
- Cultivated strong guest relations and delivered exceptional customer service.
- Assisted in inventory management, tracking stock levels and replenishing merchandise as needed.
- Trained new staff on operational procedures, improving team performance and consistency.
- Proper handling of tech diagnosing and tech trades.
- Assisted with monthly inventory and equipment counts.
- Managed cash handling processes, including deposits and reconciliation of registers.
- Resolved customer complaints effectively, improving satisfaction rates through proactive solutions.
- Executed store opening and closing procedures independently.
- Led team in achieving monthly sales targets through effective training and performance management.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Bartender/Server
Pedal Pub
Atlanta, GA, US
04.2021 - 12.2021
- Managed bar inventory and supplies, ensuring efficient stock levels and minimizing waste.
- Oversaw all aspects of mobile bar operations, including setup, service, and customer engagement.
- Established meaningful connections with guests to foster loyalty and drive future bookings.
- Exhibited strong hospitality skills by anticipating guest needs and providing personalized assistance.
- Oversaw guest safety protocols and ensured compliance with safety standards.
- Cultivated a fun and memorable environment through dedicated customer service and support.
- Curated diverse playlists to enhance audience engagement.
Sales Associate
Foot Locker
Atlanta, GA, US
07.2019 - 12.2020
- Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Self-motivated, while working through commission.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Executed sales promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Executed upselling strategies to enhance sales performance and maximize commission revenue.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed planning and execution of grand releases and Black Friday events, focusing on maximizing attendance and engagement.
Server
Organized Chaos Events
Roswell, GA, US
06.2020 - Current
- Assist in the set up of Organized Chaos event's.
- Serve in Organized Chaos events.
- Promote and work Private/specialized events.
- Delivered exceptional customer service to enhance client satisfaction.
- Addressed guest needs with prompt and attentive service.
- Adapted to dynamic work environments in a seasonal position, delivering consistent performance and meeting organizational needs.
Film Crew Member (INTERN)
Go Girls Rock !
Atlanta, GA, US
08.2021 - 08.2022
- Operated cameras and directed set for 'Go Girls Rock!' featuring Tomika Jackson.
- Collaborated with crew to implement efficient workflow processes during shoots.
- Assisted in set preparation and breakdown, ensuring adherence to safety protocols.
- Supported lighting design by adjusting fixtures according to director's vision.
- Developed and captured behind-the-scenes visuals to enhance the show's social media presence.
Photography Intern
EarHustlin' 404 Podcast
Atlanta, GA
09.2021 - 12.2021
- Produced and refined behind-the-scenes imagery to support promotional efforts.
- Traveled with team to events to enhance engagement and representation.
- Coordinated interview sessions and produced behind-the-scenes visual content to support marketing initiatives.
- Supported client interactions by providing professional guidance on photography styles and options
- Edited, toned, captioned, and uploaded photographs for publication.
- Executed precise camera handling techniques to ensure optimal image quality.
Education
Associate of Science - Health Sciences
Georgia State University
Atlanta, GA05.2024
Associate of Science -
North Springs High School
Sandy Springs, GA05.2020
Skills
- Strong attention to detail
- Outstanding customer service/support
- Positive and professional
- Adaptable and flexible
- Excellent communication
- Problem-solving
- Strong work ethic
- Event preparation
- Critical thinking
- Attentive listening
- Computer skills
- Accurate credit/cash handling
- Teamwork and collaboration
- Hospitality services
- Suggestive selling
- Allergy awareness
- Inventory management
- Multitasking and organization
- Shift management
- Upselling
- Staff training
- Conflict management
- Analytical thinking
- Data entry
- Point of sale (POS) system operations
- Staff Training
- Sales promoting
Certification
- Career Technical Education Certified, 2020-03-01, Present
- Pouring license, 2025-2026 Able to pour and serve drinks containing alcohol.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Work Permit: Authorized to work in the US for any employer
- Visa Status: U.S. Citizen. Authorized to work in the US for any employer
Timeline
Server
Bahama Breeze
06.2023 - Current
Server/Expo/Prep
Taziki's Mediterranean Cafe
05.2022 - 11.2023
Senior Guest Advisor/Key Holder
GameStop
12.2021 - 05.2022
Photography Intern
EarHustlin' 404 Podcast
09.2021 - 12.2021
Film Crew Member (INTERN)
Go Girls Rock !
08.2021 - 08.2022
Bartender/Server
Pedal Pub
04.2021 - 12.2021
Server
Organized Chaos Events
06.2020 - Current
Sales Associate
Foot Locker
07.2019 - 12.2020
Associate of Science - Health Sciences
Georgia State University
Associate of Science -
North Springs High School