Tania Cluttey
Goodyear,AZ
Summary
Detail-oriented, organized and meticulous employee with strong customer service skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic team player willing to take on extra responsibilities and contribute to company success and goals. Highly motivated and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate candidate who seeks to acquire a full or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
Webmaster
Capistrano Unified School District Education Center
12.1995 - 09.2022
- Adhered to SEO best practices while designing sites.
- Implemented content management tutorials to assist end-user training.
- Planned website development, converting mockups into usable web presence.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Configured and purchased domains for websites.
- Coded websites using HTML, CSS, and JavaScript.
- Managed over 20 customer support calls per day significantly reducing number of tickets received by internal Help Desk.
Sales Consultant
NBS Development Company
02.1981 - 04.1994
- Supported potential homeowners with the new build process from selection of lot, model,
design finishes and mortgage financing in brand new developing communities. - Increased overall revenue through effective salesmanship and sold over 800 new homes
during course of employment. - Maintained sense of urgency in answering customer questions and requests through email
or voice messaging. - Follow-up with existing customers to provide additional support and address concerns.
- Stayed knowledgeable on latest housing trends, innovations and technological
advancements through continuous training. - Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Provided sales and customer service assistance to walk-in traffic.
- Improved sales by managing sales lifecycle from lead generation through contract
negotiations and closings. - Maximized customer retention by resolving issues quickly.
Education
Some College (No Degree) - Sales And Marketing Education
Damelin College
Durban, South AfricaHigh School Diploma -
Danville Park Girls High
Durban North, South Africa11.1979
Skills
Websites
Accomplishments
- 2021-22: Spearheaded the website migration of one of the largest school districts in California to a new Content Management System (CMS) meeting all deadlines. This involved the development of new website templates and transition of over 60 websites into the new application.
- 3 Employee of the Year nominations.
- Provided ongoing comprehensive technical support and training to district and school staff in the maintenance and management of websites.
Timeline
Webmaster
Capistrano Unified School District Education Center
12.1995 - 09.2022
Sales Consultant
NBS Development Company
02.1981 - 04.1994
Some College (No Degree) - Sales And Marketing Education
Damelin College
High School Diploma -
Danville Park Girls High
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