Tania Cook
Temple Hills,MD
Summary
Customer representative-focused Data Assistant with 10+years experience in providing quality customer and Vendor support and managing confidential records. Efficient professional recognized by peers for my effective persuasion and organizational skills AA CREDITS and certification in education. A diligent and adaptable professional skilled at government and education compliance. Seeking to leverage my fast learning experience in clerical support to fill your open remote work from home job posting and contribute to the success of your company.
Overview
16
16
years of professional experience
Work History
ISEA
PGCPS
Upper Marlboro, Maryland
03.2018 - Current
- Assist with providing educational data support to faculty to collect and maintain student educational records and support with individual education placement (IEP)goals.• Provide and collaborate recorded documentation of students behavior and learning academics.Enter IEP data and contact information into Individual Education Placement student database for records and parent meetings.Attend virtual Collaborative department team and quarterly parent meetings.
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Purchase Agent Clerk
USDA FOREST SERVICES
Arlington, VA
12.2008 - 03.2018
- Worked collaboratively with a team of Contracting Officials in regards to following in compliance with guidelines of submitted payment authorization approvals.• routinely tracked and updated vendor payment information pertaining to Invoice voucher payments.• Submitted and photocopied detailed authorized Purchase Voucher paymentsusing an online financial electronic data tracking system.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - GRAPHICS DESIGN
Art Institute of Washington
Arlington, VASkills
- Customer Service
- Analytical
- Microsoft Word
- Calm under pressure
- Multitasking
- Data management
- Dependable and responsible
- Attention to detail
- Confidential Recordkeeping
- Project Support
- Vendor relationships
Timeline
ISEA
PGCPS
03.2018 - Current
Purchase Agent Clerk
USDA FOREST SERVICES
12.2008 - 03.2018
Some College (No Degree) - GRAPHICS DESIGN
Art Institute of Washington