Tania Garcia
Marietta,GA
Summary
I am a hard worker, I put my heart and soul in everything I do. I go above and beyond to be sure the task at hand is complete. I will always be sure to remain professional, I will keep my eye on the job always to be sure my task is compete before I leave for the day.
Overview
26
26
years of professional experience
Work History
Extra Space Storage
Store Manager
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cleaning units
- Facilitate financial task (payments, deposits and delinquency) cash, checks and CC
- Responsible for vendors
- Facilitate vendor payments
- Overseas daily operations
- Customer service
- Sales
- Financial transaction to ensure a secure, clean, and efficiently run storage facility
- Building relationships (employees/customers)
- Meeting sales goals through Rentals and supplies
Consignor
Marietta Antique Mall/Queens of Hearts
09.2017 - Current
- Paint and refurbish furniture for resell
- Design and decorate booths for showcase
- Purchase supplies, coordinate colors and select appropriate paint for each custom project
- Operate electric sanders, spray paint and saws to restore items
- Personally transport all furniture and décor items to be sold
- Prepare estimates for customers
- Promote services
Personal Shopper
Shipt
10.2015 - Current
- Pick up, prepare and deliver groceries to members
- Drive to various designated stores and customer homes
- Schedule delivery orders via online Shipt app
- Meticulously inspect produce to ensure freshness and quality of food and dry goods
- Quickly and efficiently scan and bag products to fulfill customer orders
- Maintain communication with members about product substitution, special request etc. to ensure customer service
Customer Service Manager
Publix
10.1999 - 04.2016
- Maintain professionalism while handling customer concerns
- Monitor, develop and managed over 40 customer service associates and over 300 associates for the entire store
- Trained, coached, interview and hire new staff members
- Perform scheduling for the customer department
- Ran weekly payroll for the Deparment on Saturday to ensure associates we’re getting paid
- Handled cash counting from all the registers, closed out and balances nightly
- Handles check/cash deposits (amounts varied daily, ranges between 5k-20k daily
- Sustain administration and policies of store systems
- Efficiently communicate with associates to maintain expectations
- Responsible for entire store operations during MIC (Manager in Charge), sometimes had to help fill in In other departments
- Develop rapport with customer base
Education
Associate of Arts - Psychology
St. Petersburg Junior College
Clearwater, FlGeneral Education - undefined
North Springs High School (Charter School)
Sandy Springs, GA06.1999
Skills
- Retail
- Extensive Retail Management
- Customer Service
- Cash Accounting
- Scheduling
- Mentoring/Coaching
- Custom Painting:
- Refurbishing
- Organization
- Calculating Cost
- Project Planning
- Aesthetic Sensibility
Timeline
Extra Space Storage
Store Manager
02.2023 - Current
Consignor
Marietta Antique Mall/Queens of Hearts
09.2017 - Current
Personal Shopper
Shipt
10.2015 - Current
Customer Service Manager
Publix
10.1999 - 04.2016
Associate of Arts - Psychology
St. Petersburg Junior College
General Education - undefined
North Springs High School (Charter School)