Tania Hernandez
Jacksonville,NC
Summary
Proven professional with a strong background in housekeeping and customer service, notably at Hampton Inn By Hilton. Excelled in maintaining high standards of cleanliness and organization, while also enhancing customer engagement and satisfaction at Walmart. Skilled in teamwork and commercial cleaning, adept at improving efficiency and supporting team collaboration. Demonstrated ability to prioritize tasks and adhere to COVID-19 safety procedures, contributing to a positive and sanitary environment.
Overview
5
5
years of professional experience
Work History
Housekeeper
Hampton Inn By Hilton
08.2021 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Associate
Walmart
10.2017 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - GD
Dr.Heriberto Domenech
Isabela PR05.2005
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- FLUENT IN LANGUAGE
- Time Management
- Multitasking and Prioritizing
- Team Support and Collaboration
- Supply Stocking
- COVID-19 Safety Procedures
- Commercial Cleaning
Bilingual Spanish fluent
Spanish is my first language.
My writing skills are fluent and speech skills are fluent as well.
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Hampton Inn By Hilton
08.2021 - 08.2022
Sales Associate
Walmart
10.2017 - 08.2021
High School Diploma - GD
Dr.Heriberto Domenech
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