Tania Kilpatrick
Appleton,WI
Summary
Dynamic educational leader with over a decade of marketing and sales enablement experience, consistently driving innovation and excellence in educational services. Proven track record of building and leading high-performing teams to support sales efforts effectively, fostering collaboration, and cultivating strong relationships. Adept at championing new initiatives and fostering a culture of continuous improvement. Skilled in creating repeatable processes and playbooks to enhance team efficiency and productivity. Detail-oriented and analytical, with expertise in capturing and analyzing program impact against key performance indicators to drive informed decision-making. Adaptable to fast-paced environments, embracing operational rigor, and comfortable with ambiguity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director
CESA
07.2016 - Current
- Led, developed, and mentored a high-performing team ranking in the top 3% percentile on Gallup Engagement assessments.
- Worked closely with organizational leadership and board of directors to guide operational strategy leading to the creation of five unique service lines contributing to increased revenue.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity, streamlined operations, and reduced labor costs by 15%.
- Formed strategic partnerships and connected with potential clients to drive business development and grow to the largest consortium within the state.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Coordinated internal and external learning and development programs.
- Supported customer relations issues, enabling quick resolution, and client satisfaction resulting in a97% retention rate.
- Increased sales productivity by creating and implementing effective sales enablement strategies increasing market share.
Consultant
CESA 6
06.2006 - 07.2016
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement supporting meeting or exceeding KPI results.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities increasing client base annually.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
- Managed 115 dotted-line administrators and client relationships through regular check-ins and updates on project progress.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Education
Master of Science - Administrator-Career And Technical Education
University of Wisconsin -Stout
Menomonie, WI 2007
Bachelor of Science - Sales And Marketing Education
University of Wisconsin-Stout
Menomonie, WI 1998
Associate of Applied Science - Marketing/Business Management
Northcentral Technical College
Wausau, WI1996
Skills
- Verbal and written communication
- People Management
- Operations Management
- Sales and Marketing
- Project Coordination and Management
- Strategic Planning
- Budget Management
- Staff Development
- Relationship Building
- Data Analysis
- Hiring and Onboarding
- KPI Tracking
- Program Optimization
Clifton Strengths
Communication * Activator * Ideation * Command * Relator
Certification
- Gallup Certified Strengths Coach
- Gallup Boss to Coach Certification
- iPEC Coaching Certification
- CORD Career Pathways Certification
Accomplishments
- Gallup 2023 Manager of the Year Honoree
- Insight Innovation Award: People Category
- Fox Cities Future 15 Professionals
Timeline
Director
CESA
07.2016 - Current
Consultant
CESA 6
06.2006 - 07.2016
Master of Science - Administrator-Career And Technical Education
University of Wisconsin -Stout
Bachelor of Science - Sales And Marketing Education
University of Wisconsin-Stout
Associate of Applied Science - Marketing/Business Management
Northcentral Technical College
- Gallup Certified Strengths Coach
- Gallup Boss to Coach Certification
- iPEC Coaching Certification
- CORD Career Pathways Certification
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