Tania Lubin
Miami
Summary
Motivated and dependable student pursuing an Associate of Arts degree at Miami Dade College, with a strong foundation in communication, customer service, and public safety. Experienced in fast-paced environments, with a proven ability to handle cash transactions, manage crowds, and resolve customer concerns professionally. Skilled in Microsoft Office, Google Workspace, and POS systems. Capable of balancing multiple responsibilities, adapting quickly, and working both independently and as part of a team. Committed to further developing skills that support a future career in a service- or people-focused field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier /Customer Service Cashier
Pollo Tropical
Miami
03.2022 - 12.2024
- Greeted customers and took accurate food orders in a fast-paced environment
- Handled cash, credit, and mobile payments using the POS system.
- Maintained the cleanliness of the front counter and dining area.
- Ensured customer satisfaction by resolving issues promptly and professionally.
- Assisted with food preparation and packaging during busy hours.
Security Officer
CSC Security
Miami
09.2023 - 04.2024
- Monitored entrances and crowd activity to ensure guest safety at large-scale events
- Enforced venue policies and procedures in a professional manner.
- Provided excellent customer service and assistance to attendees.
- Conducted bag checks, ID verification, and access control.
- Collaborated with law enforcement and event staff during incidents or emergencies.
Education
Associate of Arts -
Miami Dade College
Miami, FL04-2025
High School Diploma -
North Miami Senior High School
Miami, FL06-2022
Skills
- Microsoft Word, PowerPoint, Excel
- Quickbooks
- Google Docs, Slides, Sheets
- Typing skills
- Communication
- Teamwork
- Adaptability
- Responsibility
- Cash handling
- Customer service
Languages
French
Professional
Haitian creole
Native/ Bilingual
Certification
- Security Officer License – State of Florida (Class D)
- QuickBooks Certification – NAFTrack (05/2022)
- High School Diploma – North Miami Senior High School, Miami, FL (06/2022)
Timeline
Security Officer
CSC Security
09.2023 - 04.2024
Cashier /Customer Service Cashier
Pollo Tropical
03.2022 - 12.2024
Associate of Arts -
Miami Dade College
High School Diploma -
North Miami Senior High School
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