Tania Martinez
League City
Summary
Dynamic Medical Staff Services Specialist with proven expertise in credentialing processes and compliance documentation at Houston Methodist Clear Lake. Adept at fostering cross-department collaboration and generating insightful reports, I excel in problem-solving and effective communication, ensuring seamless operations and enhanced provider support. Committed to excellence with the medical staff.
Overview
21
21
years of professional experience
Work History
Medical Staff Services Specialist
Houston Methodist Clear Lake
Clear Lake
08.2024 - Current
- Evaluated initial applicants and reappointment applications for accuracy and completeness.
- Requested additional information to clarify applicant qualifications.
- Assisted with yearly provider education to ensure compliance with regulations.
- Tracked board, licenses, and COI expirations to maintain operational readiness.
- Entered new providers in NPDB and updated status in Echo as necessary.
- Created meeting minutes to document discussions and decisions during Physician Meetings.
- Sent initial and reappointment letters to facilitate onboarding processes.
- Updated MD and AHP rosters to reflect current membership.
- Update the specialty ED call schedule monthly for the hospital.
- Process P.O. and contracted physician payments.
Sr. Administrative Assistant - Education
Houston Methodist Clear Lake
Clear Lake
03.2023 - 08.2024
- Coordinated student and Daisy & Sunshine programs to enhance engagement and participation.
- Facilitated Clinical New Employee Orientations for seamless onboarding of new hires.
- Assigned LMS modules, EPIC training, and AHA cards to ensure compliance and readiness.
- Created and managed LMS classes, generating reports for performance evaluation.
- Allocated system classes to hospital staff, optimizing training schedules and resources.
- Supported nurse resident coordinator.
- Organized departmental projects, contributing to overall operational efficiency.
- Processed requisitions accurately to maintain inventory and resource allocation.
Administrative Assistant to Director of Special Education
Clear Creek ISD
League City
06.2022 - 03.2023
- Organize professional learning, trainings, locations, supplies, and food.
- Grant/Local Funds Bookkeeper.
- Process of Requisitions and Purchase Orders for All Special Education Departments
- Consultant Agreement Processing.
- Input: Maintain Payroll and Time Sheets.
- Travel Organizer for Directors.
- Assist with departmental employee absences and subs.
- Department management and distribution of workload.
- Administrative Duties.
Administrative Assistant to Assistant Director of Early Childhood
Clear Creek ISD
League City
09.2017 - 06.2022
- Administrative Assistant to Special Education Relative Services.
- Partnership Grant Coordinator.
- Pre-K Tuition Coordinator, District-Wide.
- Managed travel/mileage for four departments.
- Grant/Local Funds Bookkeeper
- Compliance and ADA coding.
- Assist district-wide staff and parents with Pre-K procedures and guidelines.
- Process of Requisitions and Purchase Orders.
- Administrative Duties.
Service Manager and Retention Specialist
State Farm
Houston
03.2010 - 09.2017
- Coordinated service staff to enhance operational efficiency and customer satisfaction.
- Compiled gain/loss reports for accurate financial tracking and analysis.
- Focused on retention strategies to increase customer loyalty and minimize attrition.
- Managed inbound and outbound calls to address client inquiries and support needs.
- Executed marketing initiatives to promote services and boost customer engagement.
- Provided audit support for mutual funds, ensuring compliance with regulations.
- Assisted with claims processing, facilitating timely resolutions for clients.
- Oversaw purchasing of office materials while maintaining budgetary constraints.
DOT/Auditor
Airgas
Houston
03.2008 - 11.2009
- Focused on ensuring the division's compliance with the Department of Transportation (DOT).
- Maintained driver's licensing, qualifications, and endorsements.
- Vehicle Operations, Special Permits, Compliance, and Audits.
- Additional duties and projects as assigned.
- Trailer Inspections
Personal Banker
FIRST CONVENIENCE BANK
Houston
03.2006 - 01.2007
- Processing of loans
- Sales
- Teller
Receptionist
Lavarock Family Clinic
Pasadena
05.2004 - 03.2006
- Front Desk Receptionist
- Appointment Scheduler
- Verified Insurance
- Processed Referrals
- Billing and Coding
- Great Customer Service
Education
Associate Degree - Science
San Jacinto College
Deer Park, Texas01.2007
Skills
- Medical staff coordination
- Credentialing processes
- ECHO systems management
- Compliance documentation
- Report generation
- Customer relationship management
- Cross-department collaboration
- Problem solving
- Meeting facilitation
- Effective communication
- Time management
References
- Stephany Coleman, Director of Education & Clinical Support Services
- Christy Lawrence, Executive Director for Special Services, (281) 284-0730
- Daisy Fontenot, Admin to Assistant Superintendent of Elementary, (832) 244-2581
Languages
Spanish, Fluent in reading, writing, and speaking
Personal Information
Title: Credentialing Specialist
Timeline
Medical Staff Services Specialist
Houston Methodist Clear Lake
08.2024 - Current
Sr. Administrative Assistant - Education
Houston Methodist Clear Lake
03.2023 - 08.2024
Administrative Assistant to Director of Special Education
Clear Creek ISD
06.2022 - 03.2023
Administrative Assistant to Assistant Director of Early Childhood
Clear Creek ISD
09.2017 - 06.2022
Service Manager and Retention Specialist
State Farm
03.2010 - 09.2017
DOT/Auditor
Airgas
03.2008 - 11.2009
Personal Banker
FIRST CONVENIENCE BANK
03.2006 - 01.2007
Receptionist
Lavarock Family Clinic
05.2004 - 03.2006
Associate Degree - Science
San Jacinto College