Tania Moguel
Loma Linda,Ca
Summary
Dedicated Office Clerk with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Dispatch Clerk - Customer Service
R&L Carriers
04.2024 - Current
- Generate reports to track BOLs and maintain proper records and documentation.
- Answer phone calls and respond to customer emails.
- Scheduling appointments of deliveries according to customer needs.
- Daily entering and verification of Delivery Receipts of Drivers
- Scanning of BOLs
Appointment Clerk- Customer Service
USF Reddaway
05.2017 - 07.2023
- Heavy phones, Heavy data entry, copying, filing, faxing, scanning, Heavy emailing, setting appointments for delivery to residential and companies via phone and emails
- Entering exceptions of freight that is damaged, misloaded, shortages, and overages
- Set up shipments as required by customers
- Provided exceptional customer service to customers and carriers
- Solve customer and carrier problems and help resolve issues
- Assist drivers with COD and DR printouts
- Responsible for accurately coordinating the safe, efficient, and cost-effective transportation of goods.
- Confirmed appointments, communicated with clients, and updated client records.
Administrative Assistant
Swan Lake Mobile Home Park
08.2014 - 05.2017
- Phones, Filing, Faxing, Coping, Customer service
- Ordering office supplies, distributing daily mail
- Preparation of new Buyer packets
- Preparation and delivering monthly statements to residents homes
- Receiving payments from residents Via Check/ Money Order
- Lot inspections on a daily basis
- Issuing courtesy and warning notices to the residence
- Issuing work orders to maintenance for repairs
Dispatch Clerk
Adesa Auto Auction
02.2012 - 07.2013
- Phones, data entry, Print Bill of Ladings, Customer Service
- Heavy Dispatching, Faxing, Filing, Copying, Emailing
- Checks and Cash handling,
- assist in driving and pick ups of units to and from dealers and Banks.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Communicated with customers to provide delivery updates and resolution.
Education
Diploma -
Bloomington High School
Bloomington, CA01.1994
Skills
- Data entry proficiency
- Scheduling appointments
- Microsoft Word
- Microsoft Excel
- Clerical duties
- Problem-Solving
- Multi-Line Telephone Systems
- Administrative Support
- Work Order Preparations
- Customer service experience
- Purchase orders organization
- Microsoft Outlook
Timeline
Dispatch Clerk - Customer Service
R&L Carriers
04.2024 - Current
Appointment Clerk- Customer Service
USF Reddaway
05.2017 - 07.2023
Administrative Assistant
Swan Lake Mobile Home Park
08.2014 - 05.2017
Dispatch Clerk
Adesa Auto Auction
02.2012 - 07.2013
Diploma -
Bloomington High School
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