Tania Safi
Cheektowaga ,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Central Supply Coordinator/Admin Assistant
Williamsville Suburban Care Center LLC
10.2023 - Current
- Responsible for ordering medical supplies for 220 bed facility
- Managed inventory and rotating of stocked items on a daily basis
- Organized storage and cataloged location of supplies and equipment
- Ordered and maintained inventory of supplies, filled requests
- Maintained budget records and reported over budgeting to the Administrator
- Conducted equipment rounds, audits, and reported any issues to Administrator
- Compiled, processed, and accurately accounted for medical records for each resident
- Protected the security and maintained confidentiality of medical records
- Verified the accuracy and accessibility of files
- Maintained electronic health records databases
- Released necessary information to persons and agencies in compliance with regulations
- Audited and maintained all medical charts
Medical Administrative Assistant
Pediatrician (Dr. Smita Agarwal)
08.2015 - 10.2023
- Managed front-desk operations, organizing patient visits effectively
- Provided essential clinical and administrative assistance to physicians, including collecting patient medical history and ensuring compassionate communication, leading to a high 95% patient satisfaction rating
- Upheld insurance verification, handled patient referrals, and ensured accurate billing procedures
- Ensured exam rooms met OSHA health and safety standards, maintained sanitation practices for clinical instruments, and enforced Covid-19 safety protocols
- Conducted patient admissions and vital sign measurements including blood pressure, height, weight, temperature, pulse, respiration, and body mass index
- Consistently achieved a remarkable 4.8 out of 5 patient satisfaction score through quality patient interactions and support
Healthcare Administrative Intern
Schofield Residence
01.2023 - 05.2023
- Shadowing experienced administrators to learn about the various aspects of running a nursing home.
- Assisting with administrative tasks such as scheduling staff, managing budgets, and maintaining records.
- Participating in meetings with healthcare professionals, staff, and residents to understand their needs and concerns.
- Observing and learning about regulatory compliance, quality improvement initiatives, and risk management protocols.
- Working on special projects aimed at improving resident satisfaction and overall facility operations.
Hospitality Aide
Schofield Residence
10.2018 - 10.2023
- Assisting residents with activities of daily living, such as meal preparation, feeding, and grooming
- Providing emotional support and companionship to residents, fostering a sense of community and belonging.
- Maintaining cleanliness and organization of resident rooms and common areas to ensure a comfortable living environment.
- Promoting resident independence by encouraging participation in recreational activities and social engagements.
- Documenting and reporting any changes in residents' conditions to the nursing staff, ensuring timely and appropriate care.
Education
Master of Healthcare Administration - Healthcare Administration
Utica College
Utica, NY08.2024
Healthcare Management - Management/Administration
Trocaire College
05.2023
Associate Degree - Science
Erie Community College
05.2018
Skills
- Multitasking Abilities
- Interpersonal Communication
- Teamwork and Collaboration
- Attention to Detail
- Electronic Medical Record (EMR) Systems
- Administrative Support
- Purchasing Strategies
- Problem-Solving Ability
- Custom Service
Timeline
Central Supply Coordinator/Admin Assistant
Williamsville Suburban Care Center LLC
10.2023 - Current
Healthcare Administrative Intern
Schofield Residence
01.2023 - 05.2023
Hospitality Aide
Schofield Residence
10.2018 - 10.2023
Medical Administrative Assistant
Pediatrician (Dr. Smita Agarwal)
08.2015 - 10.2023
Master of Healthcare Administration - Healthcare Administration
Utica College
Healthcare Management - Management/Administration
Trocaire College
Associate Degree - Science
Erie Community College
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