Tania Sampedro Matamoros
Las Vegas,NV
Summary
Track record includes managing cleaning of commercial buildings and achieving reputation for high-quality work. Proficient in correct cleaning procedures, as well as proper chemical handling and safety. Comfortable lifting [Number] pounds.
Dependable Housekeeping Room Attendant with background in maintaining cleanliness and orderliness of hotel rooms, corridors, and service areas. Skilled in laundry operations, bed making, and replenishing supplies with emphasis on adherence to high standards of hospitality. Enhanced guest satisfaction through prompt response to requests and effective problem-solving. Possess strong organizational skills, ability to multitask and work well within team-focused environments.
Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Hotel the strat
Las Vegas, Nevada
01.2022 - 12.2024
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Replaced dirty linens with clean items according to established standards of quality control.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Waxed and polished wood furnishings to restore faded appearance.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Reported damage or theft of hotel property to management.
- Communicated with customers about requests for additional supplies or cleaning services.
- Kept up-to-date records of items cleaned in each room.
- Ensured compliance with health regulations regarding sanitation procedures.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Replenished room amenities according to established guidelines.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Organized supplies for use based on expected customer needs.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
Casino Porter
Hotel Riviera
Miami, FL
02.2020 - 12.2021
- Greeted guests and provided exceptional customer service.
- Maintained cleanliness of casino area by sweeping, mopping floors, wiping down surfaces, emptying trash cans.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Performed basic maintenance and cleaning.
- Provided directions or information about local attractions upon request.
- Kept business entrances clean, tidy and professional in appearance.
Picker Packer
plastic bag factory
Cuba , Matanzas
05.2015 - 11.2019
- Stamped price tags on merchandise, referring to official price lists.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Selected products and items from shelves and pallets for customer orders.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Reported any damaged products to supervisor immediately upon discovery.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
Education
Associate of Arts - Art Education
Eastern University
Cuba 07-2014
Skills
- Equipment Operation
- Trash Collection
- Basic maintenance
- Buffing experience
- Ordering cleaning supplies
- Sorting and washing laundry
- Vacuuming and sweeping
- Washing windows
- Cart management
- Dusting furniture
- Stain removal
- Ironing clothing
- Cleaning bathrooms
- Bathroom maintenance
- Inventory management
- Window washing
- Ironing linens
- Emergency protocols
- Chemical handling
- Hospitality standards knowledge
- Maintenance coordination
- Vacuuming carpets
- Chemical safety knowledge
- Polishing surfaces
- Customer service-focused
- Turndown service
- Floor care techniques
- Equipment maintenance
- Chandelier cleaning
- Laundry expertise
Timeline
Housekeeping Room Attendant
Hotel the strat
01.2022 - 12.2024
Casino Porter
Hotel Riviera
02.2020 - 12.2021
Picker Packer
plastic bag factory
05.2015 - 11.2019
Associate of Arts - Art Education
Eastern University