Tania Santillan- Sandoval
Washington,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
MasterBrand Cabinets
Tania Santillan sandoval
Washington, IN
06.2023 - 03.2024
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Translated verbal and written communications from English to Spanish and vice versa.
- Utilized presentations and software programs to clearly deliver messages to audiences.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Subway
Tania Santillan Sandoval
Dale, IN
11.2022 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
Wendys
Tania Santillan Sandoval
Dale, IN
01.2021 - 11.2022
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
Education
High School Diploma -
Heritage Hills High School
Lincoln City, IN05-2023
Skills
- Social Perceptiveness
- Calm Under Pressure
- Recordkeeping
- Problem Resolution
- Organization
- Teamwork and Collaboration
- Data Entry
- Leadership
- Conflict
- Computer Skills
Languages
- Spanish
- English
Timeline
MasterBrand Cabinets
Tania Santillan sandoval
06.2023 - 03.2024
Subway
Tania Santillan Sandoval
11.2022 - 06.2023
Wendys
Tania Santillan Sandoval
01.2021 - 11.2022
High School Diploma -
Heritage Hills High School