Tania Zuniga Gonzalez
Stockton
Summary
Highly motivated professional with 13+ years of client-facing experience, adept at building rapport and providing comprehensive support. Seeking to leverage strong advocacy, communication, and organizational skills to excel as a Community Health Advocate. Proven ability in guiding diverse populations, managing complex cases, and collaborating with multidisciplinary teams to improve health outcomes and promote community well-being.
Overview
11
11
years of professional experience
Work History
Manufacture Technician
FormFactor Inc
Livermore, CA
10.2023 - 02.2026
- Maintained meticulous documentation and audit logs to ensure operational reliability and strict compliance with ISO standards, demonstrating a foundational commitment to accuracy and regulatory adherence, critical for maintaining confidential patient records and healthcare compliance.
- Assisted and collaborated with cross-functional teams on complex inventory requisitions, streamlining processes for on-time delivery of critical components. This experience directly translates to coordinating timely access to essential resources and services for diverse patient populations.
- Managed comprehensive inventory and material warehousing, ensuring precise tracking and appropriate resource availability. This skill set is directly applicable to organizing and managing health education materials, community resources, and patient supplies efficiently.
Personal Banker
Wells Fargo
Lodi, CA
08.2015 - 07.2019
- Spearheaded cross-functional initiatives to optimize client onboarding and engagement workflows, significantly improving initial satisfaction. This experience is directly transferable to enhancing patient intake processes, ensuring a positive first contact experience, and facilitating smoother service initiation for individuals navigating the healthcare system.
- Coordinated with diverse internal departments (lending, underwriting, operations) to efficiently resolve complex customer inquiries, strategically shortening resolution paths and ensuring seamless service delivery. This demonstrates strong healthcare navigation skills, including identifying client barriers, connecting them with appropriate support, and facilitating access to necessary services.
- Provided intensive mentorship and training to new personal bankers on compliance protocols and product knowledge, strengthening team capabilities and ensuring consistent, high-quality service amidst peak demands. This highlights leadership in delivering essential education and fostering team readiness, relevant to providing health education and guidance to diverse patient groups.
- Conducted thorough needs assessments of customer portfolios to customize tailored financial solutions, significantly boosting engagement and loyalty. This experience is directly applicable to screening for health-related social needs, understanding individual patient contexts, and connecting them proactively to relevant health and social service resources.
- Designed and executed targeted outreach and referral strategies, utilizing refined communication scripts and systematic follow-up. This showcases proficiency in developing and implementing effective community outreach programs, generating referrals, and establishing robust pipelines for connecting individuals to vital health services.
Education
High School Diploma -
Venture Academy
Stockton, CAAssociate of Science -
San Joaquin Delta College
Stockton, CA01-2027
Skills
- Bilingual (Spanish/English) Communication
- Case Management Support
- Interdisciplinary Team Collaboration
- Data Collection & Analysis
- Leadership & Mentorship
- Customer Relationship Management
Timeline
Manufacture Technician
FormFactor Inc
10.2023 - 02.2026
Personal Banker
Wells Fargo
08.2015 - 07.2019
High School Diploma -
Venture Academy
Associate of Science -
San Joaquin Delta College