Tania Bee
Executive House Manager.
Waxhaw,NC
Summary
Dedicated House Manager experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds.
Overview
10
10
years of professional experience
4
4
Certifications
2
2
Languages
Work History
House Manager
Sonic Automotive Inc
02.2023 - 02.2024
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Organized and detail-oriented with strong work ethic.
- Pet care.
Director Of Housekeeping
Aimbridge Hospitality
06.2020 - 01.2023
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Completed schedules, shift reports, and other business documentation.
- Successfully improving cleanliness scores and hotel revenues.
Executive Housekeeper Manager
Omshera Hotel Group
07.2019 - 04.2020
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
- Addressed maintenance issues proactively by coordinating with engineering department to ensure prompt resolution.
- Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel's pristine appearance at all times.
Director of Housekeeping
DoubleTree by Hilton Charlotte
07.2017 - 01.2018
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Director of Housekeeping
Tara Investment
05.2014 - 06.2017
- Coordinated scheduling and staffing to accommodate fluctuating occupancy rates, maximizing efficiency and minimizing labor costs.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Hired and trained housekeeping staff prior to great opening.
- Ranked #1 on Tripadvisor.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Education
Financial Resources And Administration - Administration
IU FERMIN TORO
Barquisimeto, VenezuelaSkills
Bilingual - fluent in both Spanish and English
Property Management
Problem-solving abilities
Microsoft Office
Excel
Multitasking
Exceptional organization
Guest service
Reliability
Expense Management
Budget Administration
Cooking
Certification
SERV Safe Certification, #11084430
Timeline
Notary Public
03-2023
House Manager
Sonic Automotive Inc
02.2023 - 02.2024
Director Of Housekeeping
Aimbridge Hospitality
06.2020 - 01.2023
Executive Housekeeper Manager
Omshera Hotel Group
07.2019 - 04.2020
Director of Housekeeping
DoubleTree by Hilton Charlotte
07.2017 - 01.2018
Director of Housekeeping
Tara Investment
05.2014 - 06.2017
Financial Resources And Administration - Administration
IU FERMIN TORO