Open To Work
Tanica Foster
Arnold
Summary
Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Output Sales Corporation
New Kensington
05.2025 - Current
- Managed daily correspondence and emails, provided general support to staff, assisted with special projects, and served as point person for various needs.
- Answering calls, directing inquiries, drafting correspondence, and managing internal/external client communication.
- Formatted and distributed monthly reports to provide insights for decision-making.
- Developed spreadsheets and presentations; organized filing systems (digital and paper); executed data entry.
- Accurate data entry, processing purchase orders, invoices, and shipment details into systems.
- Preparing shipping documents (bills of lading, packing lists), coordinating with carriers, and managing driver pickups/deliveries.
- Tracked activities and created daily reports, updating management on warehouse status to ensure operational awareness.
Senior Tax Preparer
Jackson Hewitt Tax Service
New Kensington
01.2015 - 04.2025
- Prepared and computed income tax returns for individuals and small businesses. Reviewed prior tax returns and financial records to select suitable tax forms.
- Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
- Identified discrepancies between financial records and reported income and expenses before filing returns.
- Verified totals on forms prepared by others to detect errors in arithmetic or procedure.
- Calculated form preparation fees based on complexity of return and time required for preparation.
- Administered transactions to ensure precise bookkeeping and effective cash flow management.
- Established strong relationships with clients by providing timely responses and personalized customer service.
Temp. Administrative Assistant floater
Housing Authority City of Pittsburgh
Pittsburgh
06.2024 - 12.2024
- Liaised for HACP projects and supported development of new departmental initiatives.
- Monitored and recorded rent increase requests to ensure compliance with regulations.
- Assisted with writing, developing, and producing applications for funding related to Section 8 programming.
- Created documentation to facilitate effective communication within the organization.
- Research regulations, create reports, and assist with problem solving.
- Maintains electronic records and participates in analysis.
- Monitors / evaluates workflow and provides recommendations in consultation with supervisor.
- Executed assigned tasks for special projects, contributing to successful project outcomes.
- Executed additional tasks based on departmental needs.
Warehouse Administrator
Aaron's Service Center
Cheswick
07.2023 - 12.2023
- Receives all inbound shipments into the database system.
- Creates warehouse tags for pallets/cartons/pieces received into the Service Operations warehouse.
- Managed packing lists and bills of lading for all products received into warehouse, ensuring accurate record-keeping.
- Documented exceptions to product receipts within 24 hours, including damages and shortages, to maintain inventory integrity.
- Communicates any receiving issues and/or discrepancies to the Installation Coordinator and team.
- Scans all packing lists/BOL into a database and updates the naming convention.
- Attaches the receiving packing list/BOL to the assigned project in the database.
- Updates pallet locations in database.
- Maintained accurate database status to track product receiving and pulls.
- Allocates warehouse receiving time against the project documented on the packing list or BOL.
- Investigated unknown shipment receipts in database, collaborating with Receiving Coordinator and Installation Coordinator to resolve discrepancies.
- Provides photos of unknown shipping label and item, and documents in database.
- Receives product pulls for project deliveries.
- Reviews and prints load plan, when required.
- Allocates outside expenses of the project, to job costing in the database.
- Receives and supports the processing of products returned from the field.
- Creates/updates inbound shipments for RTW (Return to Warehouse).
- Notifies Installation Coordinator, as needed, if there are issues or discrepancies.
- Generated warehouse tags for returned items and ensured accurate database location updates.
- Ensured efficient database operations through proficient usage of its processes.
Accounts Receivable Clerk (Temp)
Namsco Plastics
New Kensington
04.2023 - 06.2023
- Managed collections process for past due invoices, achieving timely payment through effective communication via telephone calls, emails, and letters.
- Applied customer payments correctly to appropriate accounts.
- Processed payments accurately and efficiently utilizing various payment methods.
- Maintained customer accounts, reconciled statements, and resolved discrepancies in a timely manner.
- Posted incoming payments and advance deposits to maintain daily cash receipts journal.
- Process and create invoices through IQMS daily.
- Matched order forms with invoices and recorded necessary information.
- Calculated, prepared, and issued bills, invoices, account statements and other financial statements according to established procedures.
- Prepare bank deposits with desktop banking.
- Enter AP invoices matching invoice to receipts via purchase order.
- Supported month-end close process by preparing journal entries.
- Researched and corrected errors related to misapplied payments or credits.
- Identified and implemented improvements within accounting processes and procedures to enhance efficiency and accuracy.
- Prepared financial documents, including balance sheets and income statements, for review by upper management to support informed decision-making.
- Received, recorded and banked cash, checks, and vouchers.
- Operated computers programmed with accounting software to record, store, and analyze information.
- Accessed computerized financial information to answer general questions and give details on specific accounts.
- Maintained organized filing systems for easy document retrieval.
- Ensured accurate organization of documents by coding them per company standards.
- Compare computer printouts to manually maintained journals to determine if they match.
- Operated 10-key calculators, typewriters, and copy machines to perform calculations and produced documents.
Administrative Coordinator
Universal Payment
Pittsburgh
11.2017 - 03.2023
- Perform general administrative, clerical, and executive support tasks to ensure organizational sustainability.
- Collaborate with directors to devise and implement strategic administrative improvements.
- Executed bookkeeping tasks to maintain financial accuracy and support operational needs.
- Organized and facilitated workflow to enhance productivity and streamline administrative processes.
- Manually post US and Canadian payments.
- Maintain records and databases of customer information.
- Managed incoming and outgoing mail distribution, including scanning, sorting, and delivering items promptly.
- Demonstrated strong proficiency in Microsoft Office Suite.
- Developed and maintained filing systems for electronic and paper documents.
- Answered multi-line phone system professionally while providing excellent customer service.
- Monitored daily operations and evaluated performance to identify and address potential backlogs.
- Maintained accurate payroll records and submitted data to accounting department for processing.
- Performed data entry tasks accurately with attention to detail.
- Coordinated resources and obtained information for special projects and assignments.
- Promoted to Accounts payable and receivable Clerk
- October 2022-March 2023
- Verified invoices against purchase orders for goods or services received before issuing payment.
- Prepared batches and entered invoices into accounting system.
- Handled incoming calls from customers regarding accounts payable and receivable inquiries.
- Performed daily cash management activities such as cash deposits and withdrawals.
- Reviewed processed work by verifying entries and comparing system reports to balances.
- Maintained inventory records.
- Coded documents according to company procedures.
- Received, recorded and banked cash, checks, and vouchers.
Education
Associate degree - paralegal
Duff's Business Institute
PA11-2024
Skills
- Office applications
- Basic bookkeeping
- Accounts payable
- Budget tracking
- Record entry
- Transaction management
- Data management
- Cloud accounting
- Data visualization
- Financial analysis
- Process improvement
- Task coordination
- Collaboration skills
- Information management
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Administrative Assistant
Output Sales Corporation
05.2025 - Current
Temp. Administrative Assistant floater
Housing Authority City of Pittsburgh
06.2024 - 12.2024
Warehouse Administrator
Aaron's Service Center
07.2023 - 12.2023
Accounts Receivable Clerk (Temp)
Namsco Plastics
04.2023 - 06.2023
Administrative Coordinator
Universal Payment
11.2017 - 03.2023
Senior Tax Preparer
Jackson Hewitt Tax Service
01.2015 - 04.2025
Associate degree - paralegal
Duff's Business Institute