Tanie Abate
Broomall,PA
Summary
Results-oriented highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 20 years of experience in loan processing and mortgages. Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs. Talented Loan Processor with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Loan Account Manager
Guaranty Home Mortgage
12.2019 - 08.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
Mortgage Specialist III (TPO Processor)
Santander Bank
04.2017 - 11.2019
- Improved client satisfaction by efficiently processing mortgage applications and providing timely updates.
- Reduced loan approval time by streamlining the application review process and collaborating with underwriters.
- Have Proper understanding of the loans underwriting guidelines with the ability to apply guidelines to each individual reviewed/processes loan.
- Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
Loan Officer Assistant
Meridian Bank
02.2016 - 03.2017
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
Mortgage Retail Processor II
Santander Bank
11.2015 - 02.2016
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Mortgage Retail Closer III
Santander Bank
07.2014 - 11.2015
- Reduced errors in loan documents through meticulous review and verification procedures.
- Delivered exceptional customer service, addressing client inquiries promptly and professionally.
- Expedited mortgage loan approval by effectively collaborating with underwriters and loan officers.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
Loan Doc Specialists/Closer
Wells Fargo
12.2013 - 06.2014
- Reduced turnaround time for loan approvals by diligently reviewing applications and promptly addressing any discrepancies.
- Enhanced customer satisfaction with timely and accurate completion of all loan closing tasks, including verifying documentation and ensuring compliance with regulations.
- Developed strong relationships with title companies, real estate agents, and attorneys to facilitate seamless loan closings.
- Ensured accuracy of closing documents by thoroughly reviewing all relevant information prior to client signing appointments.
- Managed high volume of loans while maintaining strict attention to detail and consistently meeting deadlines.
Auditor
Gmac
06.2012 - 12.2013
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Education
Philadelphia School of Office Technology
Philadelphia, PASkills
- Problem solving
- Attention to Detail
- Customer Service
- Document Auditing
- Credit Reports
- Title Research
- Regulatory compliance
- Data Collection
- File Management
- Document Review
- Closing Procedures
- Teamwork and Collaboration
- Mortgage Loan Software
References
References available upon request.
Timeline
Loan Account Manager
Guaranty Home Mortgage
12.2019 - 08.2022
Mortgage Specialist III (TPO Processor)
Santander Bank
04.2017 - 11.2019
Loan Officer Assistant
Meridian Bank
02.2016 - 03.2017
Mortgage Retail Processor II
Santander Bank
11.2015 - 02.2016
Mortgage Retail Closer III
Santander Bank
07.2014 - 11.2015
Loan Doc Specialists/Closer
Wells Fargo
12.2013 - 06.2014
Auditor
Gmac
06.2012 - 12.2013
Philadelphia School of Office Technology
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