Summary
Overview
Work History
Education
Skills
References
Timeline
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Taniesha Anderson

Jamaica Queens,NY

Summary

Dynamic professional with extensive experience at the United States Post Office, excelling in customer engagement and cash management. Recognized for a detail-oriented approach and reliability, consistently achieving high customer satisfaction. Proven ability to enhance organizational workflow and contribute to team success through strong teamwork and continuous learning commitment.

Overview

22
22
years of professional experience

Work History

Letter Carrier

United States Post Office
Manhattan, USA
08.2013 - Current
  • Navigate routes using postal vehicles.
  • Scanned labels on letters or parcels to confirm receipt.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Scanned packages for tracking purposes and ensured timely delivery.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Delivered mail to residential and commercial addresses along designated routes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Toll Collector

MTA Bridges and Tunnels
Randalls Island, USA
07.2012 - 07.2013
  • Securing funds.
  • Greeted customers, assessed toll fees and collected payment.
  • Responsible for large sums of money.
  • Maintained accurate records of transactions and cash balances.
  • Operated computerized toll collection systems accurately and efficiently.
  • Greeted customers promptly and responded to questions.
  • Processed toll payments and issued accurate receipts to motorists.
  • Completed day-to-day duties accurately and efficiently.

Sales

Sears
Rego Park, USA
02.2012 - 07.2012
  • Operated cash register ensuring accurate payment processing.
  • Excelled in delivering outstanding service to customers.
  • Used diverse sales techniques and persuasive approach to maximize sales success.
  • Exceeded sales goals.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Discounted purchases by scanning and redeeming coupons.

Data Entry

Bank of America
West Hempstead, USA
10.2007 - 06.2008
  • Responsible for securing funds for various companies.
  • Responsible for large sums of money
  • Performed data entry tasks and maintained accurate records.
  • Performed data entry into company database systems.

Office Assistant

Voluntary Office assistant
Manhattan, USA
09.2003 - 06.2006
  • Drafted concise memos.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.

Education

High School Diploma - Business Management

Norman Thomas High School
New York, NY
06-2006

Skills

  • Detail-Oriented Approach
  • Customer Engagement
  • Fine Motor Skills
  • Reliability
  • Cash Management
  • Strong teamwork
  • Organizational skills
  • Continuous Learning Commitment
  • Microsoft Excel
  • Microsoft Word proficiency

References

Available upon request

Timeline

Letter Carrier

United States Post Office
08.2013 - Current

Toll Collector

MTA Bridges and Tunnels
07.2012 - 07.2013

Sales

Sears
02.2012 - 07.2012

Data Entry

Bank of America
10.2007 - 06.2008

Office Assistant

Voluntary Office assistant
09.2003 - 06.2006

High School Diploma - Business Management

Norman Thomas High School

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Taniesha Anderson