Tanira Hartley
Towson,MD
Summary
Responsible professional, skilled at making custom drinks, and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
The Hub Sports Bistro
Baltimore, Maryland
05.2025 - Current
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served a variety of beverages to customers.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Prepared garnishes and cocktail ingredients for efficient service.
- Engaged customers in conversation to enhance their experience.
Assistant Dining Room Manager
Brightview Senior Living
Lutherville, Maryland
03.2020 - 03.2023
- Assisted in managing daily dining operations and staff schedules.
- Coordinated dining room set-up and maintained cleanliness standards.
- Supported staff training on customer service protocols and menu knowledge.
- Managed inventory for dining supplies and placed orders as needed.
- Oversaw the preparation of all food items in accordance with recipes and established standards.
- Maintained inventory of supplies and equipment necessary for daily operations.
- Provided assistance to waitstaff during peak hours or large events.
- Conducted weekly meetings with staff to discuss upcoming events, menu changes, and service standards.
- Monitored guest satisfaction and addressed concerns promptly.
Education
High School Diploma -
Towson High School
Towson, MD05-2019
Skills
- Beverage mixing
- Sanitation standards
- Team collaboration
- Event coordination
- Cocktail preparation
- Customer relationship management
- Inventory management
Certification
Cpr First Aid - May 2018
Certified Nursing Assistant- November 2019
Bartender - August 2024
Timeline
Bartender
The Hub Sports Bistro
05.2025 - Current
Assistant Dining Room Manager
Brightview Senior Living
03.2020 - 03.2023
High School Diploma -
Towson High School