Giavonna Sicilia
Philadelphia,PA
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Bartender
North Bowl Lanes
Philadelphia, PA
11.2024 - Current
- Managed high-volume drink orders during peak hours with precision.
- Mixed and served beverages to customers efficiently.
- Guided customers in menu selections and drink recommendations to enhance their experience.
- Ensured cleanliness and organization of bar area to create inviting atmosphere.
- Built lasting relationships with customers through friendly, knowledgeable interactions.
Cocktail server/Service Bartender
Buffalo Billiards
Philadelphia, PA
06.2024 - 10.2024
- Prepared and served a variety of cocktails and beverages to patrons.
- Recommended and served alcoholic beverages to patrons during high-volume shifts, contributing to increased sales.
- Delivered exceptional customer service in fast-paced bar environment, enhancing guest satisfaction.
- Took drink orders from patrons at tables and bar area.
- Maintained cleanliness and organization of bar area during shifts.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Server/Bartender
Exit Zero
Cape May, NJ
04.2022 - 05.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders, ensuring accuracy and efficiency to enhance customer satisfaction.
- Trained new servers on menu items and customer service standards, enhancing overall team performance.
- Trained new servers on menu items and customer service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to expedite meal preparation, contributing to prompt service.
Education
Middle Township High School
Cape May Court House, NJSkills
- High-volume service
- Customer relationship management
- Outgoing personality
- Beverage mixing
- POS operation
- Customer service expertise
- Service-oriented mindset
Certification
- Ramp Certification June, 2024
Timeline
Bartender
North Bowl Lanes
11.2024 - Current
Cocktail server/Service Bartender
Buffalo Billiards
06.2024 - 10.2024
Server/Bartender
Exit Zero
04.2022 - 05.2024
Middle Township High School