Tanisha Christophe
Houston,TX
Overview
4
4
years of professional experience
Work History
Certified Phlebotomist Technician
LabCorp
Houston, TX
06.2023 - Current
- Optimized laboratory operations by implementing a new specimen labeling system, resulting in a 40% reduction in processing errors and a 25% increase in testing turnaround efficiency.
- Ensured compliance with HIPAA regulations by implementing encryption protocols for patient records.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Resolved customer problems and complaints.
- Used computerized databases, written and verbal communication.
Vet Assistant
Vet IQ Petcare
Houston, TX
04.2022 - 06.2023
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Provide all required medical information to insurance companies as necessary to facilitate the authorization process.
- Run system generated reports to verify procedures by insurances requiring authorization are being taken.
- Obtain retro authorizations as needed.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
Medical Assistant
Image Weight Loss Centers
Houston, TX
03.2020 - 06.2022
- Follow up promptly on insurance determinations regarding submitted requests.
- Maintain the strictest confidentiality in accordance with HIPAA regulations and clinic requirements.
- Selecting accurate medical records for patients and obtaining and validating demographic and insurance information.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Provide all required medical information to insurance companies as necessary to facilitate the authorization process
Skills
- Venipuncture Technique
- Anatomy knowledge
- Communication abilities
- Data Entry
- Medical office administration
- Medical terminology knowledge
- Scheduling Software
- Complex Terminology Interpretation
Timeline
Certified Phlebotomist Technician
LabCorp
06.2023 - Current
Vet Assistant
Vet IQ Petcare
04.2022 - 06.2023
Medical Assistant
Image Weight Loss Centers
03.2020 - 06.2022