Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanisha Hart

Waltham,USA

Summary

Diligent Desired Position with solid background in managing occupancy levels and ensuring compliance with housing regulations. Proven ability to optimize space utilization and enhance tenant satisfaction. Demonstrated strong organizational and communication skills in maintaining accurate records and resolving tenant issues effectively.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Occupancy Specialist

Maloney Properties
Cambridge, MA
03.2022 - 06.2024

•Calculate tenant rent based on HUD/Section 8 Guidelines and regulations

•Managed resident database to track payments and maintain detailed record

•Acted as liaison between residents and Management

Correspondence via phone/email/letter

•Assisted in onboarding new residents, providing necessary documentation and support.

  • Implemented updates to property management software for improved data accuracy.
  • Coordinated tenant communications, addressing inquiries and resolving issues efficiently.

Real Estate Assistant/Clean Crew

Ferry Real Estate
Everett, MA
02.2014 - 06.2016
  • Coordinated property showings and client meetings, ensuring seamless communication between agents and clients.
  • Assisted in preparing property listings, utilizing MLS systems to optimize visibility and attract potential buyers.
  • Managed transaction documentation, ensuring compliance with local regulations and timely submission to stakeholders.
  • Developed and maintained organized filing systems for contracts, correspondence, and client information to enhance accessibility.

Service Center Representative

COMCAST
Saugus, MA
08.2010 - 06.2013
  • Managed the process of entering equipment data and interacted with other service centers via phone to solve any customer/equipment issues

Customer Service Representative

Christian Book Distributors
Peabody, MA
09.2009 - 02.2010
  • Performed data entry work. Took orders from customers and sent to warehouse to fulfill orders like Bibles, Bible study readings and via phone/computer software
  • Managed the stocking of books and other items we sold

Customer Service Representative

Margaret Lapre Insurance
Boston, MA
03.2007 - 07.2008
  • Wrote policies for Car insurance and Home owners insurance
  • Responsible for answering any calls from customers and worked with any customers entering and assisted them

Assistant Property Manager

Gilbane Development Co.
Watertown, MA
02.2005 - 02.2007
  • Responsible for a facility that housed the tenants of 265 units for either younger and disabled persons/ elderly.
  • Managed rental payments, viewed vacancies, entered work orders via computer system for repairs/replacements.
  • Coordinated all events held in building

Education

Bunker Hill Community College
Charlestown, MA

undefined

North Shore Community College
Lynn, MA
09.2014

G.E.D. - undefined

J.F. Condon School
South Boston, MA
01.2007

Skills

  • Resident relations
  • Fair housing regulations
  • Application processing
  • Tax credit compliance
  • Waiting list management
  • Resident screening
  • Affordable housing programs
  • Customer service

Certification

Real Estate

Timeline

Occupancy Specialist

Maloney Properties
03.2022 - 06.2024

Real Estate Assistant/Clean Crew

Ferry Real Estate
02.2014 - 06.2016

Service Center Representative

COMCAST
08.2010 - 06.2013

Customer Service Representative

Christian Book Distributors
09.2009 - 02.2010

Customer Service Representative

Margaret Lapre Insurance
03.2007 - 07.2008

Assistant Property Manager

Gilbane Development Co.
02.2005 - 02.2007

undefined

North Shore Community College

G.E.D. - undefined

J.F. Condon School

Bunker Hill Community College
Tanisha Hart