TANISHA LOVE
Fort Morgan,CO
Summary
HACCP and quality assurance technician with a background in food safety compliance, documentation review, and quality checks. Supports audit readiness, accurate recordkeeping, corrective actions, and clear communication with production teams to maintain safe, compliant production environments.
Overview
9
9
years of professional experience
Work History
HACCP Technician
Cargill
Fort Morgan, CO
06.2025 - 07.2026
- Improved HACCP compliance through visual checks, documentation accuracy, and timely audit readiness.
- Accurate HACCP records completed on schedule to support compliance and traceability.
- Strong internal audit and inspection results maintained through alignment with regulatory and company standards.
- Controlled critical points and prompt corrective action were taken when deviations are identified.
- Better production staff understanding of HACCP practices through training and guidance on food safety expectations.
- Clear root cause analysis completed for return loads tied to non-compliance or safety concerns.
- Following Cargill food safety, sanitation, and lockout tagout standards.
FSQR Quality Assurance Technician
Cargill
Fort Morgan, CO
10.2023 - 06.2025
- Sampled products for quality compliance (color, shape, texture, grade).
- Tested chemical levels (pH, PAA) for accuracy and safety adherence.
- Collected microsamples from production batches to ensure accurate quality assessment. and tracked results for trends.
- Reviewed and verified documentation for HACCP initiatives to support compliance efforts.
- Collaborated with production to address and resolve quality issues.
- Provided feedback and corrective actions to production teams to address quality issues.
Customer Service Representative
Conduent/Continuum
Fort Morgan, CO
05.2020 - 04.2023
- Responded to inbound customer calls at Conduent/Continuum contact center for Conduent/Continuum contact center support.
- Supported 50+ daily customer calls covering service questions, orders, claims, and tech support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Processed service requests following Conduent/Continuum policy guidelines.
- Addressed and clarified account questions using Conduent/Continuum service procedures. Used Conduent/Continuum service procedures and knowledge base.
- Processed replacements, cancellations, claim starts, and followed up on cases to ensure customer satisfaction.
- Improved customer retention by providing clear, empathetic service.
- Resolved customer issues with knowledgeable and friendly service, contributing to overall customer satisfaction.
- Updated customer records with billing, account, and contact information.
Quality Assurance Analyst
FedEx
Pearl, MS
08.2017 - 07.2020
- Tracked scan data across FedEx systems to ensure process consistency.
- Verified package handling steps matched FedEx operational requirements.
- Updated quality reports using FedEx documentation and audit findings.
- Checked package sorting, labeling, and routing to minimize errors and damage.
- Used hand-held scanners to track shipments and keep inventory logs current.
- Followed company safety procedures to improve handling efficiency and cut incidents.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Collaborated with QA team to identify process improvement opportunities.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO03-2025
High School Diploma -
Brandon High School
Brandon, MS08-2016
Skills
- Food safety compliance
- Quality assurance
- Documentation and verification
- Chemical testing
- Microsample collection
- Process inspection
- Data management software
- Cross-functional collaboration
- Attention to detail
- Time management
- Effective communication
- Verbal communication
Timeline
HACCP Technician
Cargill
06.2025 - 07.2026
FSQR Quality Assurance Technician
Cargill
10.2023 - 06.2025
Customer Service Representative
Conduent/Continuum
05.2020 - 04.2023
Quality Assurance Analyst
FedEx
08.2017 - 07.2020
Bachelor of Science - Criminal Justice
Colorado Technical University
High School Diploma -
Brandon High School