Tanisha Young
Richmond,VA
Summary
Results driven Fraud Investigation and Financial Services professional with 15+ year of experience in banking, fraud detection, financial investigations and customer protection. Proven ability to analyze complex financial transactions, identify fraud patterns and mitigate financial risk. Recognized for top performance, strong investigative skills and consistently maintaining high quality assurance scores while protecting organizational assets and supporting regulatory compliance.
Overview
7
7
years of professional experience
Work History
Fraud and Risk Analyst (IDP Internship)
Capital One
Richmond, VA
10.2025 - Current
- Analyzed transaction data to identify potential risks and fraudulent activities using SQL tables
- Collaborated with cross-functional teams to enhance fraud detection strategies.
- Conducted thorough investigations of suspicious transactions to mitigate losses.
- Reduced merchant chargebacks by closely monitoring high-risk accounts and taking appropriate actions.
- Conducted thorough due diligence on new merchants, ensuring compliance with company policies and industry regulations.
- Analyzed transaction data for suspicious patterns indicative of fraudulent behavior, proactively escalating concerns as needed.
- Improved overall portfolio performance by identifying and addressing key risk factors in merchant accounts.
- Identify ID (Fraud Apps, First Party Fraud & Scam Merchants)
- Collaborate w/ Intent on implementing bad merchant blocks on suspicious, and unknown merchants
- Create case defenses and alerts to broaden awareness to card holders
Principal Ops Prod Coordinator
Capital One
Richmond, VA
10.2020 - Current
- Led investigations into complex fraud cases, utilizing advanced analytical techniques to identify patterns and anomalies.
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Developed and implemented fraud detection strategies, enhancing overall investigative efficiency and effectiveness.
- Trained and mentored junior investigators on best practices in fraud investigation methodologies and tools.
- Analyzed transaction data using specialized software to uncover fraudulent activities and mitigate financial losses.
- Proactively monitored high-risk accounts to detect potential fraud indicators early, leading to faster resolution times.
- Reviewed transactions and receipts to identify any suspicious activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Collect data and build fraud rings for AML review
- Managed over 30-40 cases per day.
- Review & research accounts for potential closing
- Investigate payments, transactions, and request documentation on suspicious activity and\or persons
Senior Fraud Detection Representative
Capital One
Richmond,VA
11.2018 - 10.2020
- Analyzed transaction patterns to identify potential fraudulent activities and mitigate risks.
- Developed and implemented fraud detection strategies using advanced analytics tools.
- Conducted thorough investigations into suspicious claims, ensuring compliance with regulations.
- Led initiatives to enhance customer verification processes, reducing incidence of fraudulent transactions.
- Managed over 30 customer calls per day.
- Evaluated effectiveness of existing fraud prevention measures, recommending improvements for efficiency.
- Monitored real-time transactions for anomalies, escalating issues as necessary for swift resolution.
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
Education
Virginia State University
Petersburg, VASkills
- Fraud and anomaly analysis
- Investigative techniques
- SQL proficiency
- Transaction monitoring
- Data analysis
- Problem-solving
- Fraud prevention
- Banking operations
- Regulatory compliance
- Research skills
- AML compliance
- Case management
- Critical thinking
Affiliations
Member of St. Paul Baptist Church, 2011 to Current
Volunteer Participate Monror Park's Feed The Homeless
Veteran Affairs Volunteer
Poll Volunteer, Democratic Party Of Virginia Elections 2004-Current
Timeline
Fraud and Risk Analyst (IDP Internship)
Capital One
10.2025 - Current
Principal Ops Prod Coordinator
Capital One
10.2020 - Current
Senior Fraud Detection Representative
Capital One
11.2018 - 10.2020
Virginia State University