Tanishia Millage

• Led accounts receivable and collections lifecycle for portfolios exceeding $5 million, prioritizing recovery and client outreach.
• Acted as primary contact for resolving complex billing discrepancies and payment misapplications.
• Collaborated with internal departments to ensure accuracy in general ledger and maintain client account integrity.
• Managed daily incoming payments, reducing unapplied cash by 25% through enhanced application protocols.
• Provided executive-level support to accounts receivable collections, customer service, and HR leadership teams.
• Coordinated travel logistics and office setups for remote team visits and new workspace arrangements.
• Organized company meetings by preparing agendas and distributing materials to participants.
• Prepared reports, maintained confidential files, and ensured clarity in deliverables across departments.

• Achieved 98% success in collections and account resolution through proactive outreach for overdue accounts.
• Resolved client disputes and divisional inquiries within 48-hour SLA to uphold service quality.
• Managed vendor interactions, facilitating seamless payment processing on NetSuite and SAP platforms.
• Ensured adherence to GAAP principles and internal controls while overseeing high-value financial activities.
• Coordinated schedules, documentation, and communication for account service managers.
• Prepared reports, processed payments, updated SAP records, and maintained organized workflows.
• Arranged travel, meetings, and departmental communications to enhance operational efficiency.
• Maintained accurate records and provided timely executive support for decision-making.

• Coordinated with purchasing teams to reconcile vendor documentation for accurate data entry.
• Resolved check issuance issues using SAP systems to minimize delays and enhance workflows.
• Supported internal financial auditing standards and ensured compliance with tax portals.
• Managed accounts payable operations, including invoice processing and vendor documentation organization.
• Handled mail distribution and office supply restocking along with daily administrative tasks.
• Assisted leadership with report preparation, data entry, and cross-team coordination.
• Processed incoming documents for accuracy and completeness.
• Organized and maintained filing systems for easy access to information.

• Executed daily bank reconciliations and addressed positive pay exceptions to secure client funds.
• Processed critical funding requests, including stop-payments and outgoing wires, while resolving client discrepancies.
• Managed escheatment of dormant escrow funds, maintaining records in compliance with SOX policies.
• Prepared wire transfer documentation and daily accounting reports to ensure accuracy and efficiency.
• Supported compliance audits through reconciliations and secure processing of financial data.
• Maintained confidential files and contributed to daily operational tasks for streamlined workflows.

• Executed collection strategies that mitigated financial risks and resolved potential bad debt losses for customer accounts.
• Utilized EDI reporting systems to ensure accurate billing and timely client order fulfillment.
• Managed regulatory reporting requirements, maintaining general ledger accuracy for distribution network.
• Achieved top performance scores by training 17 of 20 highest-rated application deployments in 2018.
• Supported sales and accounting teams with reporting reconciliation and effective document management.
• Handled TABC documentation supply management alongside daily office coordination tasks.

Provided consistent support to facilitate smooth departmental operations.