Tanita Carter

• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Provided customer service to employees regarding payroll inquiries and issues.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Resolved payroll discrepancies quickly and successfully.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Maintained strict confidentiality of all payroll information and records.

Reconciled credit card payments

Received and separated mail from the Pennsylvania market

Separated checks received to be processed

Separate back-up from checks

Scanned checks and processed as needed

Posted payments to accounts daily

Inputted daily ROD into system and sent email to entire staff

Assisted other departments as needed.

• Research all incoming claims
• Verify claim accuracy and validity using all available resources
• Apply credit to claims using policy and procedures based on the information gathered
• Respond to emails, answer store questions and direct emails to the appropriate person(s) and/or departments
• Distribute claim information to warehouse operators/managers to facilitate research claim resolution
• Maintain an accurate filing system of store claims
• Maintain professionalism at all times

• Replied via email or phone call for customer account situations
• Reviewed and re-reviewed to ensure that license plates are accurately identified and associated with the correct transaction
• Responsible for the management and resolutions of cases
• Provided the call center support when volumes dictate
• Maintained professionalism at all times

• Accelerated the receipt and processed client documents, prepared and processed payments for clearing in line with standard bank operating procedures, and prepared information for clients according to specified procedures and instructions
• Ensured that confidential information was safeguarded
• Maintained a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service
• Formulated and communicated new ideas and suggestions that improved profitability and efficiency for the company's overall operation
• Assisted Operations Manager on interviewing/hiring potential candidates for the Check Image Department
• Provided Data and Materials including the oversight of retained materials and insured that materials be properly destroyed
• Coordinated and ensured that End Of Day and other performance reporting as to the state of the currency vaults were properly completed and reported on a timely basis
• Completed daily balancing status, notified management of any out of balance conditions, reporting any customer holdovers or significant customer issues, or reporting transmission failures
• Maintained professionalism at all times

• Processed, verified, and reconciled inbound and outbound currency transactions
• Prepared outbound currency orders and replenishments
• Prepared cash shipments daily
• Maintained professionalism at all times

• Analyzed departmental documents for appropriate distribution and filing
• Supported the Receiving Manager with daily operational functions
• Copied, logged and scanned supporting documentation
• Maintained professionalism at all times