Taniya Brooks
Chicago,IL
Summary
Dynamic professional with a proven track record in portfolio management and relationship building, honed at JPMorgan Chase. Excelled in enhancing client satisfaction and engagement through innovative program development and personalized service. Demonstrated expertise in cash handling and management, alongside a strong capacity for sales proficiency. Achieved significant improvements in customer assistance, underpinned by patience and empathy; hoping to contribute to the growth of a client servicing company.
Overview
2
2
years of professional experience
Work History
Associate Banker-ME
JPMorgan Chase
10.2023 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Provided advice on different bank products and financial options.
- Balanced teller drawers and ATM cash.
Youth Coordinator
Centers For New Horizons
05.2023 - 10.2023
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Maintained accurate records of attendance, participation rates, and program outcomes for reporting purposes.
- Enhanced youth engagement by designing and implementing creative programs and events.
- Created safe and positive environment conducive to learning and activities.
Cashier
Marianos
03.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Acellus Learning Academy
Online11.2022
Skills
- Portfolio Management
- Sales proficiency
- Relationship Building
- Program Development
- Customer Assistance
- Patience and Empathy
- Cash handling and management
Timeline
Associate Banker-ME
JPMorgan Chase
10.2023 - Current
Youth Coordinator
Centers For New Horizons
05.2023 - 10.2023
Cashier
Marianos
03.2022 - 04.2023
High School Diploma -
Acellus Learning Academy
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