Tanja Bizaca

Managed smooth processing of pick up and delivery paperwork to support office productivity.

Scan paperwork and Input data into databases.

Reviewed files, records and other documents.

Created and updated physical records and digital files to maintain current, accurate, and compliant

documentation.

Sorted, opened, and routed mail and deliveries to meet business requirements.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish

materials before depleted.

• Managed smooth processing of pick up and delivery paperwork to support office productivity.
• Scan paperwork and Input data into databases.
• Reviewed files, records and other documents.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Performed complex administrative work for the Crime Victim's Compensation Program. Reviewed and analyzed claim related research, filed diaries in the system and followed up on diaries daily. Reviewed outgoing correspondence, released files to the Eligibility section, communicated with agency personnel, applicants and constituents.

• Perform indexing of all scanned and imported documents into OnBase imaging system, and data entry of claim templates for non standard claims.
• Troubleshoot OnBase entry issues with internal OnBase users to ensure proper transmission of workflow documents.
• Execute the review and documentation of Other Insurance Questionnaires, Health Information Authorization forms, Provider Prompt Pay reporting, and claims pended for Right of Recovery/Subrogation.
• Investigate and resolve external claim data capture vendor and TPA rejected claims. Perform annual 1099 process corrections.
• Communicate and collaborate across teams to solve problems and provide exceptional service.

• Data entry and information maintenance of healthcare and workers compensation claims.
• Reviewed and corrected claims by cross-referencing several databases.
• Repriced healthcare claims through online service.

Sales/Use Tax Administrator

• Processed tax credits/refunds to customer accounts
• Entered certificates for Tax Exempt Organizations.

Freight Claims Administrator

• Resolved lost/damaged shipment cases by collecting information on shipments from Dell's database and carrier's websites.
• Created and submitted claims to carriers for lost, damaged and stolen shipments. Updated customer database with reports from carriers.

Human resources New Hire Assistant

• Performed data entry of new employees’ documentation.
• Audited newly entered employee information and prepared it for payroll department.

• Issued and verified software license keys for Rational products.
• Performed administrative and technical support for license key installations
• Participated in training of new license administrators.

• Maintained multinational product information using Oracle, Excel and Lotus notes.
• Requested updates from responsible product planners and plant managers.

• Data entry for American Express and Oxford Health Insurance.
• General office duties.

• Maintained and updated loan files.
• Assisted loan processors with preparing loan applications and with registering new customer appointments.
• Entered data for charged-off accounts in Collections department.

• Processed International cruise reservations.
• Occasionally acted as CEO's administrative assistant.