Tanjanado Lomax
Williamsburg,Virginia
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Adjunct Instructor, Cloud Computing (CIS Faculty)
Naval Navy Cyber Defense Operations Command
Newport News, Virginia
01.2019 - Current
- Responsible for delivering quality, student-centered, hands-on, active instruction in order to prepare students for success. Classes that I have taught are as follows: Advance Linux, Beginner Linux, Service Deck and Ethical Hacker.
- Instructs on how to properly design, create, and manage cloud-based infrastructures to deliver adequate and effective performance and security.
NGEN Service Operations Performance Manager
Naval Navy Cyber Defense Operations Command
Suffolk, Virginia
09.2010 - 01.2020
- Planned, Policy and Programs Cloud Service Provider Lead to Navy-Wide assets within the DOD. Developed, maintained, and sustained cyber systems capabilities and functionalities for Cloud Services aligned to NCDOC as its only CSP. Managed cloud capabilities in a holistic approach to ensure continuous operations.
- Responsible for Navy-wide Navy Networks (NMCI, IT-21, OneNet) Navy Cyber Defense Operations Command (NCDOC) based out of Suffolk, VA for the sole purpose to transition from the NMCI network of a contractor controlled/operated to a government controlled/operated.
- Supervised the evaluation, acquisition, configuration, and usage of software to ensure IT systems were secure from unauthorized use, viral infection, and other problems that would compromise sensitive information in terms of confidentiality and integrity.
- Provided input to PMW-205 in the development of the NGEN Dashboard for NCDOC utilization. Reviewed detailed network analysis by reviewing network diagrams, intrusion characteristics, and preparing reports, Navy network incident data/logs for reporting to NCDOC personnel.
- Duties included managing the life cycle and daily operational requirements of SOPM process for established NGEN network enclaves IAW the SOPM Manual and established standard Operating Procedures (SOP). Advised senior management regarding the integration of IT security programs with other programs of equivalent scope and complexity.
- Reviewed NGEN tools to monitor enterprise core and end user services and document any abnormalities. Reviewed DCO Advisories and assessed responses to events based on mission impact and situational urgency. Performed Continual Service Improvement (CSI) and introduced corrective measures where necessary.
- Managed and tracked reported Navy network/incidents via Navy Incident Navy Databases and Remedy systems to ensure the integrity and accuracy of related information.
- Raised all concerns and roadblocks to direct supervisor and command leadership. Attend all necessary meetings and training for continual service productivity.
- Evaluated existing security tools and recommended, when necessary, the acquisition and implementation of new IA security tools, procedures, and practices. Provided senior managers with security briefings.
- Designed and analyzed software and databases to ensure adequate cyber security and functionality.
Regional C2/CND Watch Officer
Naval Navy Cyber Defense Operations Command
Norfolk, Virginia
09.2010 - 09.2014
- Responsible for Norfolk (NRFK) Network Operations Center (NOC) in Norfolk, VA for the transitioning of the NMCI, OneNet, and IT-21 networks from contractor controlled to government owned and operated.
- Developed and delivered full-spectrum oversight for Regional C2/CND Watch Team that is responsible for providing coverage requirements, 24 hours, 7 days per week, as well as executing, managing and providing complete situational awareness of all aspects of the NGEN/NMCI operations. Drafted Standard Operating Procedures (SOPs), checklists, and instructional materials for end-users, and provided one-on-one and group training on shore and aboard the ship.
- Created new user accounts; established and enforced all IA policies, implemented standards, and customized programs for local needs, as requested. Communicated complex technical requirements to non-technical customer audiences.
- Drafted detailed reports on IT issues, recommending emerging technology solutions and approaches to solving customer and operational problems.
- Supported NGEN and NMCI Global Network Operations Center, the incumbent will oversee, and coordinate system testing, maintenance and support required maintaining optimal NGEN availability and accessibility.
- Assisted in the developmental framework for Customer Relations Management (CRM) and Services Operation Performance Management (SOPM) accurately, timely and effectively in reporting our regional capability to NNWC, NCDOC, and NCTAMS LANT NGEN staff and senior management.
Systems Administrator IV
Science Applications International Corp. (SAIC)
Norfolk, Virginia
08.2007 - 09.2010
- Provided ongoing management, coordination, and oversight of IT security policies, procedures, assessments, and audits across platforms and programs for more than 500K users supporting U.S. Navy (USN) and U.S. Marine Corps (USMC) daily IT operations.
- Made recommendations and applied internal controls and countermeasures. Certified and accredited major applications while complying with National Institute of Standards and Technology (NIST) requirements and specifications. Managed and supported secure Virtual Private Networks (VPNs).
- Monitored and reviewed user conduct, INFOSEC, and data-protection practices; responded to IT-related security incidents or violations. Ensured proper dissemination of message traffic via Defense Message Distribution System (DMDS), enabling uninterrupted delivery of critical decision-making information.
- Administered secure links with public key encryption, antivirus, user authentication, and intrusion detection. Created customer profiles, accounts and maintained user access controls employing all pertinent DoD/DoN security policies and regulations; conducted risk analyses and security tests and evaluations to ensure strict compliance.
- Wrote or modified basic scripts to resolve performance problems and automate tasks. Set up and maintained account restrictions and user rights. Monitored and managed system resources including CPU usage, disk usage, and response times to maintain optimum operating efficiency.
- Expert knowledge of Unix Base Tactical (TMLA) and Mailing List Address (MLA) software; developed, modified, and tested overall system backup and recovery strategies for all systems.
Help Desk/ Field Service Technician
Apex Systems Inc
Richmond, Virginia
08.2007 - 09.2010
- Provided top-tier oversight and network operational security for the ARMY Electronic Data Systems (EDS) network systems, the core enterprise network worldwide by providing secure access to integrated voice, video, and data communications to customers.
- Maintained and managed network security for both LAN classified and unclassified data on Windows Network servers supporting round-the-clock information access for 500K service members and private-sector personnel across 400K workstations.
- Traveled via personal vehicle to the client's home to assist users who were homebound due to illness or disabilities. Worked with a multifunctional team of 12 contracted IT professionals skilled in creation and solving of tickets in a Remedy database program. Tier II desktop support & I for more than 300 personnel within the Agency.
- Managed help-desk functions; analyzed trouble tickets for trends to isolate problems and monitor network performance; and generated corrective recommendation reports routed to management for consideration. Troubleshot tickets and provided third-level support via phone and written and electronic media, and resolved all software, hardware, Windows-based OS, and networking problems.
- Performed ghosting/recovery hard drive swiping in a warehouse setting with no assistance and delivering of computer equipment to users throughout the command. Performed scheduled and emergency system-wide maintenance, backups, and-when necessary-recoveries, to ensure optimal.
- Enhanced network security posture and improved IT services through standardized enterprise-level management, network IA compliance, enterprise management, risk assessment, and root cause and trend analysis.
- Conducted various analyses to support prioritization, escalation, and delivery of IT service requests with multiple service providers. Developed and implemented rapid response and contingency plans to respond to network events or disaster recovery.
- Documented computer security and emergency measures policies, procedures, and tests; delivered, when needed, comprehensive reports and briefings to leadership on network operations and information integrity.
Information System Specialist
United States Navy
10.2001 - 04.2007
- Planned, directed, coordinated, and provided oversight for more than $100M in sensitive equipment to accomplish delivery of Command, Control, Communications, and Computer Systems (C4S) capabilities.
- Determined project priorities and supervised daily operations for a multifunctional teams of IT personnel in supporting communications systems, software, hardware, and infrastructure, enabling the planning, collaboration, and execution of mission-critical military operations worldwide.
- Provided technical expertise and management oversight in the installation, administration, optimization, and operation of multiple large and enhanced complex networks and communication systems. Designed and structured all required circuits for contacting planes and ships during real-time events and joint exercises.
- Kept meticulous notes on IT and communications system performance, requests, and issues and maintained critical communication logs. Conducted routine and advanced training to four IT professionals on all systems and hardware, ensuring the development and functionality of a highly effective C4I team.
- Implemented, when necessary, policies, procedures, standards, training, and methods for identifying and protecting information, the proper use of hardware or software, and IA standards. Facilitated information exchange via multimedia technology, such as fiber optics, digital microwave, and tactical and commercial satellites.
- Provided invaluable technical advising and support to myriad departmental projects, ensuring functionality of Shipboard Radio Communications switching architecture, design, operation, and maintenance for multimillion-dollar Navy ships conducting multinational operations and exercises.
- Completed overhaul of Combat Systems in my area of ADP. Removed all hardware, i.e. servers, UPS, CPU equipment, etc. to a warehouse storage facility for the duration of the overhaul process. Installation of new cabling for switches, Hubs, and Routers to give access of our temporary LAN network for Ships' Company.
- Created mini networks and software in offsite facilities' in Newport News, Virginia, for ship personnel. Assisted in the labeling and management of newly ordered HP windows 2000 CPUs as well as upgrading our network from Windows NT to 2000 for personnel throughout the ship.
- Responsibilities included assisting my direct supervisor in the issuance, maintenance and operability of PDAs, cell phones and laptops throughout our ship company.
- Upgraded UNIX based Snaps to NCTSS. Became one of four systems administrators with assistance via SPAWAR.
Certification
- Train The Trainer License - September 2013 to Current
- Network Forensic Analysis - May 2015 to Current
- LXO 103 -104 June 2015 to Current
- Linux +, FreeWater - June 2015 to Current
- Suse - FreeWater - June 2015 to Current
Accomplishments
- Achieved Good Conduct Awards (2) by completing multiple duties, jobs, roles, and responsibilities with accuracy and efficiency on a yearly basis in the United States Navy in a 9 year service career.
- Used Microsoft Excel to develop inventory tracking spreadsheets while serving in the United States Navy (Active Duty), as a contractor for the United States Navy, and as a Federal Employee serving the DOD Navy,
- Supervised teams of multiple staff members while serving in the United States Navy, as a contractor, as a federal and private sector employee.
- Documented and resolved substantial amount of help desk & trouble tickets via call center and in person via US NAVY, Private, Public and Federal civilian service, which led to multiple awards received in monetary bonuses, time off awards, Letter of Commendation signed by Rear Admiral of the Navy and increase in pay/rank/payscale..
- Collaborated with teams of 2 to 24 individuals in the development of various projects such as NGEN, VAAP, SOPM. Cloud Specialist and grocery store employees in these various arenas to develop, research, improvement and provide continuous lifecycles evolution for successful outcomes for the employers.
- Achieved successful evolution in software/ hardware by introducing multiple various of software/ hardware updates for successful completion of multiple assigned tasks.
- Resolved product issue through consumer testing in various arenas, i.e. US Navy, private, public, and federal sectors.
Summary
Energetic Information Systems Specialists with 21 years of hands-on experience employing range of suitable strategies to foster student learning. Accomplished in revising and updating course materials, evaluating student performance, and supervising research and field-based developmental activities. Dedicated to maximizing in-class time. Committed and engaging Adjunct Cloud Professor bringing exceptional lecturing skills and expertise in Information Systems Technology. Gifted in engagement and guidance of students with 6 years in postsecondary education. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL 04.2007 - 11.2008
Bachelor of Science - Information Systems Technology
American InterContinental University
Schaumburg, IL 02.2011 - 11.2012
Master of Science - Information Assurance
American InterContinental University
Schaumburg, IL 01.2016 - 11.2017
Skills
Faculty communication
In-class lectures
Student performance evaluation
Individualized support
Online classes
Computer experience
Online learning platforms
Project-based learning
Student mentoring
Motivational techniques
Classroom management
Classroom oversight
Faculty collaboration
Assessing student performance
Testing and evaluation
Education technology
Lesson development
Syllabus development
Outcome assessment
Online class discussion
Multimedia integration
Online instruction
Academic publication
Online teaching
Student engagement
Student retention
Subject matter expertise
Individualized instruction
Career counseling
Research and analysis
Lesson planning
Academic writing
Technology integration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Adjunct Instructor, Cloud Computing (CIS Faculty)
Naval Navy Cyber Defense Operations Command
01.2019 - Current
Master of Science - Information Assurance
American InterContinental University
01.2016 - 11.2017
Bachelor of Science - Information Systems Technology
American InterContinental University
02.2011 - 11.2012
NGEN Service Operations Performance Manager
Naval Navy Cyber Defense Operations Command
09.2010 - 01.2020
Regional C2/CND Watch Officer
Naval Navy Cyber Defense Operations Command
09.2010 - 09.2014
Systems Administrator IV
Science Applications International Corp. (SAIC)
08.2007 - 09.2010
Help Desk/ Field Service Technician
Apex Systems Inc
08.2007 - 09.2010
Associate of Arts - Business Administration
American InterContinental University
04.2007 - 11.2008
Information System Specialist
United States Navy
10.2001 - 04.2007
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