TANJIAH DUPREE
Dunn
Summary
Recognized for exceptional communication and problem-solving abilities, consistently stepping in to assist colleagues as needed. Prior experience in customer service, pallet stocking, digital marketing, and food service.
Core member of Campbell Student Government Association and peer mentor program.
Overview
6
6
years of professional experience
Work History
Digital Marketing Intern
Campbell University
08.2025 - Current
- Assisted in creating written, video, and image content for marketing channels.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Created customized marketing materials to increase product awareness.
- Contributed to video production projects, assisting in scriptwriting and editing tasks for promotional materials and explainer videos.
Customer Care Representative
Walmart
05.2021 - 09.2025
- Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality
- Participated in training sessions for new hires, sharing insights on best practices in customer service excellence
- Assisted in the development of internal processes aimed at enhancing overall team productivity levels within the call center environment
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Athletic Training Assistant
Campbell University
08.2024 - 01.2025
- Conducted thorough evaluations of athlete injuries, determining appropriate treatment protocols for optimal recovery.
- Provided expert guidance on nutrition and hydration practices to maximize athletic performance and overall health.
- Streamlined athletic training processes, resulting in greater efficiency and improved athlete outcomes.
- Reduced injury rates among athletes with proactive injury prevention strategies and targeted exercises.
Stock Room Associate
Walmart
06.2024 - 12.2024
- Received and organized incoming shipments, ensuring items were stocked accurately and efficiently on the sales floor.
- Collaborated with team members to maintain a clean and organized stockroom, adhering to safety protocols and best practices.
- Utilized hand-held scanners to track inventory levels and facilitate timely stock replenishment for optimal product availability.
- Conducted regular stock audits, identifying discrepancies and resolving issues to maintain inventory accuracy.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
Food Service Worker
McDonald's Restaurant
08.2019 - 05.2021
- Exhibited high energy and professionalism when dealing with clients and staff
- Enhanced customer satisfaction by maintaining a clean and organized dining area
- Streamlined food preparation processes for increased efficiency and reduced waste
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment
- Contributed to menu development, incorporating seasonal ingredients and customer feedback
- Maintained safety standards by properly handling food and adhering to sanitation guidelines
- Assisted in inventory management, ordering supplies, and minimizing food spoilage
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers
Education
No Degree - BIOLOGY
Campbell University
Buies Creek, NC05.2027
Skills
- Custom order management
- Payment Processing
- Billing coordination
- First Call resolution
- Customer Service
- Order Processing
- Interpersonal Skills
- Transaction Processing
- Issue and Complaint Resolution
- Social media marketing
- Team collaboration
- Media planning
- Heavy lifting
- Workplace cleanliness
- Pallet jack operation
- Merchandise display
- Stock replenishment
- Influencing others
- Self-awareness
- Team leadership
- Excellent communication
Timeline
Digital Marketing Intern
Campbell University
08.2025 - Current
Athletic Training Assistant
Campbell University
08.2024 - 01.2025
Stock Room Associate
Walmart
06.2024 - 12.2024
Customer Care Representative
Walmart
05.2021 - 09.2025
Food Service Worker
McDonald's Restaurant
08.2019 - 05.2021
No Degree - BIOLOGY
Campbell University