Motivated and adaptable professional seeking employment to enhance skills and exceed employer expectations. Ensures focus in regards to teamwork, accuracy, and continuous learning at all employment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Technician
Sanofi
Chattanooga, TN
03.2022 - Current
Trained new employees on safe work practices within the plant environment as well as machine operation techniques.
Investigated and resolved process inefficiencies in automated systems, identifying root causes and implementing corrective actions that resulted in a 40% decrease in production downtime and a 25% increase in overall efficiency.
Office Administrator
Stellar Therapy Services
Chattanooga, TN
04.2018 - 02.2022
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Customer Service Representative
Convergys
Chattanooga, TN
10.2016 - 03.2018
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Customer Service Representative
DirecTV
Spring Hill, TN
01.2016 - 06.2016
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Server/Host
Chili's Bar & Grill
Chattanooga, TN
05.2015 - 11.2015
Prepared opening and closing shifts by setting up the dining area and restocking supplies.
Ensured that each guest was served courteously, quickly, and efficiently.
Pharmacy Technician/Stock/Cashier
Walgreen's
Chattanooga, TN
03.2012 - 12.2014
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.