Tanner Hennegan
Arlington,TX
Summary
Reliable Store Manager with 16 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
15
15
years of professional experience
Work History
Co Store Manager
GUESS Factory
Arlington, TX
09.2023 - Current
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Performed regular audits of cash drawers to ensure accuracy of funds received from customers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Assistant Store Manager
True Religion
Grand Prairie, TX
08.2022 - 09.2023
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coached and developed store associates through formal and informal interactions.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Stock Room Manager
Express Factory Outlet
Grand Prairie, TX
08.2008 - 08.2022
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
- Identified areas where improvements could be made in order to increase efficiency during stocking processes.
Education
Associate of Arts - Cosmetology
Ogle School of Hair Skin Nails - Hurst
Hurst, TX07-2010
High School Diploma -
South Grand Prairie Highschool
Grand Prairie 05-2009
Skills
- Store Merchandising
- Team Development
- Employee Training
- Retail Inventory Management
- Store Opening and Closing
Timeline
Co Store Manager
GUESS Factory
09.2023 - Current
Assistant Store Manager
True Religion
08.2022 - 09.2023
Stock Room Manager
Express Factory Outlet
08.2008 - 08.2022
Associate of Arts - Cosmetology
Ogle School of Hair Skin Nails - Hurst
High School Diploma -
South Grand Prairie Highschool
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