Summary
Overview
Work History
Education
Skills
Timeline
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Tanner Jarrell

Mineral Wells,WV

Summary

Dynamic and results-driven professional with extensive experience at Wendy's, excelling in crew management and safety compliance. Proven ability to enhance customer satisfaction through exceptional service and effective team collaboration. Skilled in training new hires and prioritizing tasks to optimize operations, fostering a positive work environment and driving repeat business.

Offering strong leadership capabilities and collaborative mindset, ready to learn and develop in dynamic environment. Contributes by quickly grasping industry-specific knowledge, ensuring team cohesion and task completion. Ready to use and develop skills in communication and team coordination in Crew Leader role.

Overview

4
4
years of professional experience

Work History

Crew Leader

Wendy's
03.2025 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Established positive relationships with customers and colleagues through high standards of customer service.

Assistant Manager

Wendy's
04.2022 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Crew Member

Wendy's
08.2021 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Stocked shelves to organize aisles in assigned department.

Education

High School Diploma -

Grove City High School
Grove City, OH

Skills

  • Safety guidelines

  • Multitasking and organization

  • Crew management

  • Teamwork and collaboration

  • Heavy lifting

  • New hire training

  • Work Planning and Prioritization

  • Equipment inspection

  • Team management

  • Crew oversight

Timeline

Crew Leader

Wendy's
03.2025 - Current

Assistant Manager

Wendy's
04.2022 - 04.2023

Crew Member

Wendy's
08.2021 - 04.2022

High School Diploma -

Grove City High School

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Tanner Jarrell