Detail-oriented Medical Laboratory Technician with expertise in blood analysis and specimen management. Proven ability to troubleshoot issues and ensure compliance with quality standards.
Overview
13
13
years of professional experience
Work History
Medical Laboratory Technician
Saline Memorial Medical Center
Benton, AR
03.2022 - Current
Running tests on blood, urine, stool, and other bodily fluids from all over the hospital.
Received and processed specimens from external sources, ensuring accurate registration and ordering.
Prepared specimens for shipment to LabCorp, Arkansas Health Department, or other surrounding hospitals.
Taking the temperatures all over the hospital to ensure our point of care supplies and devices are functioning correctly.
Conducted weekly inventory assessments in hematology, ensuring optimal stock levels for uninterrupted lab operations.
Entering in QC data into Sysmex Insight for the backup Hemetology analyzer.
Picking up specimens from the medical office building and bringing them to the lab.
Assisted in troubleshooting basic point of care issues to minimize disruptions in patient care.
Assisting with traumas and massive transfusion protocols by delivering blood products.
Medical Lab Technician
Ouachita County Medical Center
Camden, AR
06.2020 - 02.2022
Collected blood samples from patients across the hospital, ensuring timely acquisition in absence of a phlebotomist.
Ran tests on blood, urine, stool, and other bodily fluids sent to the lab from all over the inside and outside of the hospital.
Typing patients and crossmatching units of blood, plasma, platelets.
Conducted swab tests for influenza, Covid-19, RSV, and streptococcus in patients.
Performing legal drug screens on patients.
Prepared specimens for transport to external laboratories, verifying packaging and documentation met regulatory standards.
Received specimens from external sources, ensuring accurate documentation was scanned and sent to registration.
Supported trauma and massive transfusion protocols.
Cinema Employee
Hot Springs VIP Cinema
Hot Springs, AR
02.2018 - 02.2019
Sold tickets to upcoming shows and concessions.
Cleaned theaters before and after each showing to provide a welcoming environment for guests.
Helped visitors find their assigned seats.
Conducted daily inventory of items before opening and closing to ensure accurate stock levels.
Counted cash in drawers before opening and closing to maintain financial accuracy.
Cleaned the bathrooms and unclogged toilets.
Made sure the parking lot was clean and presentable.
Traveled to the bank to complete cash deposits and withdrawals. to make deposits withdrawals.
Xfinity Mobile Customer Service Rep
StarTEK
Hot Springs, Arkansas
08.2017 - 11.2017
Guided Xfinity Mobile customers in selecting devices and plans tailored to their needs.
Resolved billing discrepancies by reviewing account details and delivering accurate information, enhancing customer satisfaction.
Facilitated bill payments for Xfinity Mobile customers, ensuring timely account management.
Geek Squad Seasonal
Best Buy
Hot Springs, Arkansas
09.2016 - 01.2017
Troubleshot customers' devices using Geek Squad software, enhancing customer satisfaction through effective solutions.
Set up new hardware/software purchased by customers, ensuring a seamless and positive user experience.
Documenting what was done for our customers in our computer system.
Supported floor staff during peak holiday hours, contributing to efficient operations and customer service.
Extra Help IT
National Park College
Hot Springs, AR
09.2013 - 05.2016
Coordinated installation and uninstallation of electronic equipment across campus to maintain updated technology resources.
Resolved hardware and software issues to enhance operational efficiency.
Performed secure destruction of old storage media to protect sensitive data security.
Troubleshot hardware and software issues to ensure operational efficiency.
Education
Associate of Applied Science - Medical Laboratory Technology
National Park College
Hot Springs, AR
05-2020
Associate of Applied Science - Information Technology
National Park College
Hot Springs, AR
05-2016
High School Diploma -
Lake Hamilton High School
Pearcy, AR
05-2013
Accomplishments
Employee of the Month October 2018 Hot Springs VIP Cinema
Employee of the Year 2025 Saline Memorial Clinical Laboratory
Timeline
Medical Laboratory Technician
Saline Memorial Medical Center
03.2022 - Current
Medical Lab Technician
Ouachita County Medical Center
06.2020 - 02.2022
Cinema Employee
Hot Springs VIP Cinema
02.2018 - 02.2019
Xfinity Mobile Customer Service Rep
StarTEK
08.2017 - 11.2017
Geek Squad Seasonal
Best Buy
09.2016 - 01.2017
Extra Help IT
National Park College
09.2013 - 05.2016
Associate of Applied Science - Medical Laboratory Technology
National Park College
Associate of Applied Science - Information Technology