Tanner Knepp
Murfreesboro,TN
Summary
I am a Junior software developer with 1 year of experience with various systems. I have worked with both Web and Application Development over my professional career. My goal is to perfect my technical skills, as well as grow in my professional conduct. There have been several different areas of IT that I have helped with in my current position, which include: assembly and disassembly of various office technology; setting up, programming, and tearing down temporary and permanent POS stations; and customer support. You will find that I have a great foundation from my years of experience; and I am ready to take my career to the next level.
Overview
5
5
years of professional experience
Work History
Web Support and Developer
Answers In Genesis
06.2021 - Current
Job description and work experience:
- Manage and remedy customer inquiries via Zendesk customer portal
- Edit and manage database entries of customer and organization data
- Research and brainstorm potential fixes for several online systems and applications
- Frequent testing and analyzing of online systems
- Developing and maintaining both Computer and Web Applications
Key projects include, but are not limited to:
- A weather API that gathers weather data for several zip codes to be used by various sites
- An application, which allows Administration to restart and log out any POS station remotely, without the logged in user being present
- A system which applies tax-exemptions across various databases for organizations that meet the requirements
- Reprogramming and deploying POS card readers
Network Infrastructure Engineer
Hilcom
05.2018 - 07.2020
Travel to customers houses to assess internet availability; set up an appointment; and return to install dishes, switches, POEs, and routers: as well as other smart devices.
Do trouble shooting for customers who’s hardware was broken.
Education
Bachelor of Science - Computing: Computer Science: Software Engineering
Pensacola Christian College
Pensacola, FL05.2021
Skills
- Problem Solving—analyze a complex computing problem and apply principles of computing and other relevant disciplines to identify solutions
- Technical Skill—design, implement, and evaluate a computing-based solution to meet a given set of computing requirements in the context of the program’s discipline;
- Communication—communicate effectively in a variety of professional contexts
- Ethics—recognize professional responsibilities and make informed judgments in computing practice based on legal and ethical principles
- Teamwork—function effectively as a member or leader of a team engaged in activities appropriate to the program’s discipline
- Theory—apply comp
Additional Information
- Accomplishments IT Employee Spotlight
- Most service tickets completed - 2021-2022
- Deans list
- Academic Honors List
- Kiwanis Club Scholarship
- American Christian Honors Society
Hobbies
Sports: Soccer, Volleyball, Basketball, and Golf
Music: Piano, Cello, and English Hand Bells
Collecting: Sports and trading cards
Timeline
Web Support and Developer
Answers In Genesis
06.2021 - Current
Network Infrastructure Engineer
Hilcom
05.2018 - 07.2020
Bachelor of Science - Computing: Computer Science: Software Engineering
Pensacola Christian College
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