Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Service Consultant
Infiniti Of Springfield
10.2023 - 08.2024
Provided information about service procedures and expected timelines.
Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
Documented payment details and personal information on customer accounts.
Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues that arose.
CNC Operator
Abec Inc.
08.2021 - 07.2023
Maintained tight tolerances with design specifications.
Moved finished work to correct staging area for disposition.
Properly loaded and unloaded materials in and out of machines.
Performed accurate Type tool changes and offsets.
Material Handler
O’rielly Auto Parts
10.2019 - 03.2021
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Packed items into appropriate containers for shipment.
0311 Rifleman
USMC Camp Pendleton
09.2017 - 03.2019
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Laborer
Compass Restoration Services
06.2015 - 08.2016
Worked alongside team to accomplish work goals according to schedule.
Understood and followed verbal and written instructions to complete work correctly.
Maintained organized and clean work areas at all times on job sites.
Loaded, unloaded, and moved material to and from storage and production areas.
Inspected tools and equipment to maintain safety and efficiency.
Moved and cleared debris from work sites to dispose of in designated areas.
Education
Certificate Of Completion - Computer Numerically Controlled (CNC) Machinist Technology
Ozark Technical Community College
Springfield, MO
06.2023
Springfield Catholic High School
Springfield, MO
05.2017
Skills
Improving Product Quality
Customer Satisfaction
Cost Savings
Communication
Leadership
Problem Solving
Timeline
Service Consultant
Infiniti Of Springfield
10.2023 - 08.2024
CNC Operator
Abec Inc.
08.2021 - 07.2023
Material Handler
O’rielly Auto Parts
10.2019 - 03.2021
0311 Rifleman
USMC Camp Pendleton
09.2017 - 03.2019
Laborer
Compass Restoration Services
06.2015 - 08.2016
Certificate Of Completion - Computer Numerically Controlled (CNC) Machinist Technology
Long-Term Substitute Teacher, 5th Grade at Springfield District 186, Springfield,Il.Long-Term Substitute Teacher, 5th Grade at Springfield District 186, Springfield,Il.