Tanner Orr
Weekes Forest Products/WS Building Materials
Allendale,MI
5
years of professional experience
Customer-focused professional with experience supporting national accounts, commercial contractors, and retail clients. Strong in relationship building, verbal and written communication, and accurate order management. Known for managing complex requests, resolving issues quickly, and supporting repeat business.
Work History
Inside Sales for National Accounts
9 Months- Big-Box & National Account Management: Serve as the primary inside sales and account manager for major home improvement retailers (Lowe’s, The Home Depot, Menards), overseeing high-volume purchase order processing and program compliance.
- Logistics & Multi-Branch Sourcing: Coordinate bulk product fulfillment across Weekes' national distribution center network, managing mill-direct shipments, flatbeds, and railcar delivery schedules to meet strict vendor compliance windows.
- Program Pricing & Commodity Adjustments: Maintain complex national pricing matrices, program volume discounts, and price adjustments driven by commodity lumber market shifts.
- DMSi Agility ERP & Systems: Manage daily order entry, inventory allocation, and special mill orders using DMSi Agility ERP software to ensure accurate order fulfillment.
Appliance Sales Specialist
5 Months- Consultative Selling & Consultations: Consulted DIY and builder/remodeler clients to match home appliance needs across major brands (Samsung, LG, Whirlpool, GE).
- Financing & Protection Plans: Attached protection plans (Lowe's Protection Plans) and drove adoption of Lowe's Consumer/Pro credit accounts to increase average basket size.
- Incentive & Quota Attainment: Consistently met or exceeded monthly department sales quotas and margin targets in a high-volume retail environment.
- Special Orders & Inventory Management: Executed special orders for non-stock items, resolved manufacturer backorders, and managed floor display merchandising.
Pro Sales Specialist
7 Months- Account Management & Client Retention: Managed relationship portfolio for 50+ commercial contractors, tradespeople, and property managers, serving as the primary point of contact to drive repeat business.
- Sales Generation & Volume Pricing: Generated $X in annual sales, utilizing Lowe’s Volume Pricing Program (VPP) to secure bulk quotes and close high-value commercial transactions.
- Fulfillment & Logistics: Coordinated complex job-site deliveries, flatbed shipments, and special-order tracking to ensure contractors met strict project timelines.
- Cross-Functional Collaboration: Partnered with Pro Account Executives (PAEs) and department specialists (Lumber, Electrical, Plumbing) to source specialty inventory and deliver end-to-end solutions.
HVAC Technician
9 Months- Diagnosed HVAC system faults and completed repairs on compressors, motors, thermostats, and controls.
- Performed preventive maintenance on heating, ventilation, and cooling equipment to support reliable operation.
- Installed replacement parts, refrigerant lines, and electrical components following service specifications and safety procedures.
- Inspected ductwork, airflow, and system performance to identify efficiency issues and correct operational problems.
- Documented maintenance work, repair findings, and parts usage clearly for service records and follow-up.
- Responded to service calls, troubleshooting equipment breakdowns and restoring comfort quickly and accurately.
Packing Operator
1 Year 8 Months- Operated packing equipment safely while maintaining steady workflow.
- Inspected items for defects before sealing and shipment preparation.
- Packaged finished products according to production and quality standards.
- Labeled cartons accurately to support traceability and order fulfillment.
- Completed timely inspections of packed products to ensure quality control and adherence to company standards.
Education
Associate of Science - Neurodiagnostic
- Nursing Assistant Certification
Skills
CRM management
Order processing
Microsoft Excel/Google Sheets
Progress reporting
Risk Identification & Mitigation
Quality Assurance & Verification
Deadline management
Customer relationship building
Verbal and written communication
Timeline
Inside Sales for National Accounts
Weekes Forest Products/WS Building Materials
01.2026 - CurrentRead More
Appliance Sales Specialist
Lowe's
07.2025 - 12.2025Read More
Pro Sales Specialist
Lowe's
12.2023 - 07.2024Read More
HVAC Technician
BAM Cooling & Heating
03.2023 - 12.2023Read More
Packing Operator
Barker Manufacturing
07.2021 - 03.2023Read More
Kellogg Community College
Associate of Science from Neurodiagnostic
Read More