Reliable and punctual team member who possesses an excellent work ethic. Areas of expertise include inventory, security, cash management and ensuring an exceptional customer experience.
Overview
14
14
years of professional experience
Work History
Swing Shift Field Training Officer (FTO)
Red Hawk Casino
02.2017 - Current
Escort currency/team members across casino floor safely and quickly
Train security new hires on casino policy and procedures
Greet guests at elevators and ensure they are of age and have no contraband
Process lost and found property and provide guest service at security podium
Patrol casino floor/garage and assist guests/team members as needed
Ensure safety of children and guests in the arcade and daycare area.
Millworks Specialist/Seasonal/Garden
Home Depot
05.2018 - 12.2018
Design windows and doors to meet installer/customer specifications
Stock and organize department aisles while following company safety standards
Ballymore trained to move large merchandise into/ off of high steel locations
Ensure all guests find desired merchandise and have all questions answered.
Hardlines Team Member
Target Inc.
- 03.2017
Open and stock merchandise onto shelves with precision and speed
Respond to assistance calls to different departments when needed
Assist guests in locating merchandise with exceptional customer service
Use of handheld devices to manage and locate merchandise inventory efficiently.
Mental Health Worker
Milhous Children's Services
02.2015 - 08.2016
Maintain constant %100 supervision of clients placed in care
Assist with client's treatment plan including school, outdoor activities, and well being
Use of Non-Physical Crisis Intervention training to de-escalate violent situations
Use of communication logs, incident reports, daily working charts, and verbal communication to update team members as to activities and behaviors of clients.
Customer Service Core Associate
Petsmart Inc.
08.2011 - 12.2014
Handle transactions at register including: cash, debit, credit, and check
Greet customers in a friendly manner while making product purchase recommendations
Receive inventory, stock and face product on shelves during day and “swing shift” or overnight work assignments
Assist store management and peers with various security based activities.
Overnight Merchandise Handler
Target Inc.
- 01.2011
Unload merchandise quickly and efficiently from delivery truck
Transport pallets of merchandise to designated area of sales floor
Open and stock merchandise onto shelves with precision and speed
Increase confidence of peers less comfortable working overnight shifts in urban based store location.
Customer Service Representative
Mount Hermon Christian Camps
05.2010 - 08.2010
Oversee the setup and security/safety of customer event areas
Provide customers with friendly atmosphere and safe environment
Assist with food preparation and serving customers at events
Comfortable with preparation equipment such as: deep fryer, espresso machine, grill, etc.
Emergency Medical Technician, Field Training Officer (FTO) at Hyattsville Volunteer Fire DepartmentEmergency Medical Technician, Field Training Officer (FTO) at Hyattsville Volunteer Fire Department
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EMT-B / Field Training Officer / FTO Team Lead / Nassau Logistics Lead at Emergency Ambulance ServiceEMT-B / Field Training Officer / FTO Team Lead / Nassau Logistics Lead at Emergency Ambulance Service