Tanner Wicktor
Duluth,Minnesota
Summary
An exceptionally hard working, highly efficient, responsible, creative marketing and professional sales major with experience in sales and dealing with interpersonal relationships. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk
University Liquor
02.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Studio Assistant (Ceramics)
University of Minnesota Duluth
09.2021 - 12.2023
- Communicated with the professor and students on what tasks needed to be done by a certain time.
- Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
- Increased efficiency during busy periods by multitasking effectively.
- Managed inventory and supplies, ensuring timely delivery for continuous project work.
College Financial Representative
Northwestern Mutual
05.2023 - 08.2023
- Cold-called potential prospects.
- Held approach, presentation, and closing meetings with potential prospects.
- Prospected for quality suspects.
- Participated in joint-work with senior-level advisors in order to educate myself further.
- Provided ongoing support to existing clients through regular check-ins.
- Implemented personalized insurance solutions for clients, ensuring adequate protection against unforeseen events.
- Expanded client base through targeted outreach and networking efforts.
Shift Manager
Mount Royal Bottle Shop
05.2022 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Waiter
Pine City A&W
10.2017 - 08.2021
- Handled credit, cash, and check transactions.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Handled conflicts in the case of an angry customer or co-worker.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Marketing and Professional Sales
University of Minnesota Duluth
12.2023
Skills
- Interpersonal skills
- Collaborating in teams
- Hard worker
- Responsible
- Organized
- Critical thinking
- Sales
- Prospecting
- Managing sales pipeline
- Holding client meetings
- Cold calling
Affiliations
- National Honor Society
Certification
- Accident and Health Insurance License
- Life Insurance License
Timeline
Clerk
University Liquor
02.2024 - Current
College Financial Representative
Northwestern Mutual
05.2023 - 08.2023
Shift Manager
Mount Royal Bottle Shop
05.2022 - 08.2022
Studio Assistant (Ceramics)
University of Minnesota Duluth
09.2021 - 12.2023
Waiter
Pine City A&W
10.2017 - 08.2021
Marketing and Professional Sales
University of Minnesota Duluth
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