Tanner Willyard
Overland Park,KS
Summary
Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
2
2
years of professional experience
Work History
Trainer
FedEx
Olathe, KS
01.2024 - Current
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved any issues raised by participants during the training session in a timely manner.
Package Handler
FedEx
Olathe, KS
08.2023 - 01.2024
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using scanners.
- pulling packages off of the IC belt and putting them where they belong.
Customer Service Representative
Capitol Federal Financial Inc
Overland Park, KS
01.2023 - 08.2023
- Help CSA with any questions they would have
- Open new business, personal, IRA accounts and car loans
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Associate
Capital Federal Saving Bank
Overland Park, KS
02.2022 - 01.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Addressed inquiries, resolved customer issues, and managed customer relations.
Education
High School Diploma -
Spring Hill High School
Spring Hill, KS06-2016
Skills
- Training initiatives
- Leadership
- First Aid
- Public Speaking
Timeline
Trainer
FedEx
01.2024 - Current
Package Handler
FedEx
08.2023 - 01.2024
Customer Service Representative
Capitol Federal Financial Inc
01.2023 - 08.2023
Customer Service Associate
Capital Federal Saving Bank
02.2022 - 01.2023
High School Diploma -
Spring Hill High School
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