Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Eagle Scout
Generic

Tanner Willyard

Lenexa

Summary

Dynamic and results-driven professional with extensive experience at FedEx, specializing in training initiatives and safety awareness. Proven ability to enhance team performance and efficiency through effective new hire training. Skilled in loading and unloading, with a strong commitment to maintaining a safe work environment. Recognized for fostering positive relationships and exceeding service standards.

Overview

11
11
years of professional experience

Work History

Package Handler Trainer

FedEx
01.2024 - Current

Train new package handlers on how to safely load trucks

Train new package handlers on all the safety around hazmat packages, slip trips and falls along with any else safety related

to there job

Package Handler

FedEx
05.2023 - 01.2024
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.

Customer Service Representative

Capital Federal
02.2022 - 05.2023
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cross-trained and backed up other customer service managers.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Package Handler

FedEx
07.2020 - 02.2022
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.

Baker

Whole Food Market
06.2019 - 07.2020
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Operated cash registers and processed payments accurately.
  • Created appealing displays to showcase products in bakery.

Overnight Baker

Panera Bread
04.2018 - 06.2019
  • Maintained accurate inventory of baking supplies and ingredients.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Produced consistently high-quality baked goods for customers.
  • Managed customer service operations, including taking orders and resolving complaints.

Sandwich Artist

Subway
03.2015 - 04.2018
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Greeted guests, promoted specials, and took orders.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Education

High School Diploma -

Spring Hill High School
Spring Hill, KS
05-2016

Skills

  • Loading and unloading
  • Shipping and receiving
  • Safety awareness
  • Order picking
  • First aid
  • Training initiatives
  • New hire training
  • Manufacturing

Accomplishments

  • Supervised team of 9 staff members.
  • Documented and resolved low loading speeds which led to an increase in production and a lowering of total labor hours.
  • Achieved higher safety slanderers by working one on one with all of the package handlers on safety.

Timeline

Package Handler Trainer

FedEx
01.2024 - Current

Package Handler

FedEx
05.2023 - 01.2024

Customer Service Representative

Capital Federal
02.2022 - 05.2023

Package Handler

FedEx
07.2020 - 02.2022

Baker

Whole Food Market
06.2019 - 07.2020

Overnight Baker

Panera Bread
04.2018 - 06.2019

Sandwich Artist

Subway
03.2015 - 04.2018

High School Diploma -

Spring Hill High School

Eagle Scout

For my eagle scout project I worked with my local school to help fix a soil erosion problem they were having around there practice foot ball felid.