Tanner J. Youkers
Erie,PA
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 11 years of extensive leadership experience. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
19
19
years of professional experience
Work History
Team Leader-Manager
Lakeshore Community Services
08.2011 - Current
- Supervise a team of nine case managers who provide services to over 200 clients while managing day to day-to-day operations.
- Obtained monthly, quarterly, and yearly team productivity requirement for 3 consecutive years.
- Lead employee relations through effective communication, coaching, training, and development.
- Facilitate meetings to communicate team performance goals and results.
- Evaluated employee performance on monthly and annual basis. Coached and trained team members, increasing the quality of work and employee motivation.
- Conduct daily auditing of service notes, assessments, and treatment plans.
Blended Case Manager
Lakeshore Community Services
04.2004 - 08.2011
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Obtained productivity requirement for 8 consecutive years.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
MBA - Business
University of Phoenix
Tempe, AZ04.2025
Bachelor of Arts - Psychology
Edinboro University of Pennsylvania
Edinboro, PA05.2003
Skills
- Supervisor
- Quality Assurance
- Quality Audit
- Continuous Improvement Projects
- Employee Performance Review
- Training Initiatives
- Team Management
- Team Relationships
- Microsoft Office
Timeline
Team Leader-Manager
Lakeshore Community Services
08.2011 - Current
Blended Case Manager
Lakeshore Community Services
04.2004 - 08.2011
MBA - Business
University of Phoenix
Bachelor of Arts - Psychology
Edinboro University of Pennsylvania
Similar Profiles
Brooke MurphyBrooke Murphy
Direct Support Professional at Lakeshore Community ServicesDirect Support Professional at Lakeshore Community Services
Tashanna RashTashanna Rash
Patient Safety Sitter at Community Health Systems, CHSPatient Safety Sitter at Community Health Systems, CHS
Eric OlsonEric Olson
Child Care Counselor at Harborcreek Youth ServicesChild Care Counselor at Harborcreek Youth Services