Summary
Overview
Work History
Education
Skills
Work Availability
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TANNER MCMULLEN

TANNER MCMULLEN

Flowery Branch,GA

Summary

Executive MBA graduate and Air Force Veteran with a combined 6+ years of military and private sector experience as a proven leader and manager able to multitask programs, processes, and projects placing the right personnel and resources as needed to meet internal and external requirements. Holds a comprehensive background in project management, risk mitigation, data analytics, training/development, and large-scale operational efforts. Skilled at managing costs, schedules, and performance with a demonstrated ability to deliver quality results. Proven ability to combine vision, innovation, and strong business acumen with well-developed project management and leadership qualities to support organizational effectiveness. Demonstrated leadership in numerous efforts with multiple external partners by planning and executing business policies.

Overview

7
7
years of professional experience

Work History

Freight Forwarder

DSV Air & Sea
11.2022 - 08.2023
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.
  • Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.
  • Used Salesforce & Excel to track spreadsheets to monitor information about active customers, shipments and business activities.
  • Managed inventory to gather right amount of goods to meet client demands and minimize amount of waste.
  • Handled pricing and routing for over 650 international shipments every month.
  • Developed and strengthened successful partnerships with representatives of diverse shipping companies.

Strategic Account Manager

Nolan Transportation Group
10.2021 - 10.2022
  • Successfully orchestrated the movement of 939 container imports from 16 different US ports
  • Managed the profitability of approximately $938K dollars in sales revenue; sourced hundreds of carrier options for optimal pricing for 38 customer accounts.
  • Researched and analyzed over 3300 carriers to ensure the highest quality service for customer accounts and their shipping lanes; developed a structured training project which improved work quality by 32%.
  • Created Microsoft Excel project reports for logistics operations to include profit and loss statements, balance sheets, income statements, and monthly billing reports which reduced company costs by 30%.
  • Maintained communication with 39 separate customer accounts on transit times, appointment times, and current locations of trucks in transit; verified and kept logs of when deliveries were complete.

Aviation Resource Manager

United States Air Force
07.2016 - 08.2021
  • Primary coordinator and communicator between aircraft maintenance and squadron operations, ensuring daily mission success on 24 local training flights; implementing new tracking procedures for both Wing Flying Hour Programs, reducing man hours by 60%
  • Directed daily operations with planned work methods and schedules; established priorities based upon unit training/mission needs; monitored 90-100 yearly aircrew flight physicals, physiological training, qualifications, and other aircrew-related programs
  • Interpreted 300+ pages of public aviation law and oversaw the operations of 2 flying squadrons to uphold regulations; inspected, evaluated production, and maintained 100+ flight records, files, and reports
  • Managed squadron’s flying hour program, estimated at $3.1B; directed daily operations with planned work methods and schedules; established priorities based upon unit training/mission needs.

Education

Master of Business Administration (MBA) -

Syracuse University
Syracuse, NY
12.2022

Bachelor of Business Administration (BBA) -

University of Mount Olive
05.2020

Associate of Science (AS) - Aviation/Airway Management & Operations

Community College of the Air Force
08.2019

Skills

  • Software Microsoft Office Suite 365
  • Operating Systems Mac, Microsoft Windows
  • Supply Chain Improvement
  • Sales Negotiation
  • Business Transactions
  • Sales Tactics
  • Operational Efficiency
  • Customer Accounts Management
  • International Shipments
  • Analytical Approach
  • Customer Satisfaction
  • Freight Operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Freight Forwarder

DSV Air & Sea
11.2022 - 08.2023

Strategic Account Manager

Nolan Transportation Group
10.2021 - 10.2022

Aviation Resource Manager

United States Air Force
07.2016 - 08.2021

Master of Business Administration (MBA) -

Syracuse University

Bachelor of Business Administration (BBA) -

University of Mount Olive

Associate of Science (AS) - Aviation/Airway Management & Operations

Community College of the Air Force

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TANNER MCMULLEN