Tanni M Bromley
Batavia,NY
Summary
An energetic and collaborative health care professional with experience in operations, quality of care, and utilization management. Demonstrated expertise in Behavioral Healthcare Management, clinical and administrative process improvement implementation, and staff development to improve staff retention. Strong problem-solving skills used to rapidly identify root causes and develop lasting solutions; adept at developing and implementing best practices that drive operational efficiency. Passionate about improving the mental health and well being of others
Overview
16
16
years of professional experience
Work History
Senior Director of Behavioral Health
Landmark Health
11.2021 - Current
- Directed design and execution of business transformation initiatives, to drive performance, profit optimization, and growth opportunities including building and implementing National Behavioral Health Collaborative Care Model.
- Drove strategic improvements to enhance operational and organizational efficiencies for Behavioral Health teams from a national perspective.
- Fostered a work culture of collaboration and inclusion to increase morale and reduce turnover.
- Led development and implementation of behavioral health operation processes and policies.
- Completed data analysis to drive employee productivity and to provide outcome data to the National clinical leadership.
- Led development and training to ensure overall fidelity in the Behavioral Health Collaborative Care Model.
- Met with Market Medical Directors and provided staff support to attain organizational goals.
- Performed continuous operational audits of teams and policies to keep operations efficient and consistent.
- Established departmental performance goals and provided feedback for underperforming areas to the local market leadership teams.
- Monitored and coordinated workflows to optimize resources.
- Participate as a voting member in a variety of committees including: the Education Council, the Clinical Policy and Procedure Committee, the Clinical Technology Advisory Group, and the Population Health Subcommittee
Regional Director of Behavioral Health
Central, Landmark Health
02.2021 - 11.2021
- Attended weekly meetings to discuss and optimize behavioral health strategies.
- Participated in promotional opportunities and leadership trainings and
- Developed and implemented onboarding of new Behavioral Health Advanced Practice Clinicians.
- Visited market sites periodically to observe market procedures to ensure adherence to National standards.
- Recruited talented individuals bringing skilled Behavioral Health Advanced Practice Clinicians to new and existing markets.
- Monitored staff performance by completion of monthly chart audits and by actively engaging in and observing day-to-day activities through market visits and clinician ride-alongs.
- Represented company at various market and national events.
- Trained new employees on proper protocols and procedures.
- Reported issues to higher management with great detail.
- Produced monthly reports to analyze job performance against team goals and to provide insights on ways to improve.
- Promoted behavioral health initiatives by giving exciting and dynamic presentations to market and regional clinical and operational leadership.
Associate Director of Behavioral Health
East, Landmark Health
12.2018 - 02.2021
- Trained and developed staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of behavioral health operations.
- Led teams by supervising daily performance as well as training and improvement plans.
- Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Psychiatric Physician Assistant
Landmark Health
07.2015 - 12.2018
- Coordinated patient referrals to specialty providers.
- Made behavioral health diagnoses and decisions about management and treatment of patients.
- Completed in-depth mental status examinations and gathered patient medical data to complete speedy, successful home visits.
- Educated patients and families on disease progression.
- Supported patients and families when deciding on Advanced Directive and End-of-Life planning.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Psychiatric Physician Assistant
WYOMING COUNTY COMMUNITY Hospital
10.2010 - 07.2015
- Coordinated patient referrals to outpatient psychiatric providers.
- Made tentative psychiatric diagnoses and decisions about management and treatment of patients.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Ordered medical and laboratory testing as indicated
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Psychiatric Physician Assistant
Inpatient Mental, Orleans Community Health/Medina Memorial Hospital
10.2010 - 07.2015
- Coordinated patient referrals to outpatient psychiatric providers.
- Made tentative psychiatric diagnoses and decisions about management and treatment of patients.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Ordered medical and laboratory testing as indicated
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Psychiatric Physician Assistant
DENT Neurologic Institute
11.2010 - 08.2013
- Coordinated patient referrals to specialty providers as needed.
- Made tentative psychiatric diagnoses and decisions about management and treatment of patients.
- Assisted in therapeutic procedures such as Trans-magnetic Stimulation (TMS)
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Completed in-depth mental status examinations and gathered patient medical data to complete speedy, successful office visits.
- Ordered medical and laboratory testing as indicated
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Psychiatric Physician Assistant
Milestones, PPS
07.2007 - 08.2009
- Coordinated patient referrals to specialty providers as needed.
- Made tentative psychiatric diagnoses and decisions about management and treatment of patients.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Completed in-depth mental status examinations and gathered patient medical data to complete speedy, successful office visits.
- Ordered medical and laboratory testing as indicated
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
MPAS - Physician Assistant
Daemen University
Amherst, NY05.2007
Bachelor of Science - BS - Biology, General
Susquehanna University
Selinsgrove05.2001
Skills
- Administrative Oversight
- Employee Performance Reviews
- Market Understanding
- Collaborate Cross-Functionally
- Collaborative Leadership
- Strategic Vision
- Coaching and Mentorship
- Reporting Expertise
- Managing Operations and Efficiency
- Key Performance Indicators (KPI)
- Operations Leadership
- Operational Efficiency
- Policy Development
- Administration and Reporting
- Policy Implementation
- Data Analytics
Timeline
Senior Director of Behavioral Health
Landmark Health
11.2021 - Current
Regional Director of Behavioral Health
Central, Landmark Health
02.2021 - 11.2021
Associate Director of Behavioral Health
East, Landmark Health
12.2018 - 02.2021
Psychiatric Physician Assistant
Landmark Health
07.2015 - 12.2018
Psychiatric Physician Assistant
DENT Neurologic Institute
11.2010 - 08.2013
Psychiatric Physician Assistant
WYOMING COUNTY COMMUNITY Hospital
10.2010 - 07.2015
Psychiatric Physician Assistant
Inpatient Mental, Orleans Community Health/Medina Memorial Hospital
10.2010 - 07.2015
Psychiatric Physician Assistant
Milestones, PPS
07.2007 - 08.2009
MPAS - Physician Assistant
Daemen University
Bachelor of Science - BS - Biology, General
Susquehanna University
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