Tansu Islam
New York,NY
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in working with clients directly and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
5
5
years of professional experience
Work History
Project Manager
United Language Group
08.2022 - 07.2023
- Delivered exceptional customer satisfaction by proactively addressing client concerns and exceeding expectations throughout engagement process.
- Coordinated with 4 cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Project Manager
TransPerfect
07.2020 - 12.2021
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Generated approximately $100,000 in company revenue during tenure, showcasing substantial impact and contribution
- Edited and proofread over 30,000 words daily, upholding high standards of quality and confidentiality
Project Coordinator
TransPerfect
01.2020 - 07.2020
- Earned positive client feedback for identifying errors in documents, demonstrating meticulous attention to detail
- Cultivated and managed relationships with 50 translators and proofreaders worldwide, fostering collaborative work environment.
- Negotiated and managed third-party contracts related to project deliverables.
- Met project deadlines without sacrificing build quality or workplace safety.
Teaching Assistant
Intrepid Museum
06.2019 - 08.2019
- Promoted STEM education for 9th and 10th grade girls, fostering their professional skill development
- Developed and executed daily lessons and activities, supervised Museum visits, and organized off-site field trips
- Provided mentorship to 12 program participants, guiding them through their educational journey.
- Managed classroom behavior effectively, creating positive learning atmosphere conducive to academic success.
Administrative Assistant
Hunter College
05.2018 - 08.2018
- Coordinated and scheduled meetings and conference calls to optimize scheduling
- Performed daily research to collect and record industry data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Offered personalized guidance during 15 advising sessions, leveraging expertise in college requirements and student needs.
Education
Bachelor of Arts - Human Biology
Hunter College
New York, NY05.2019
Skills
- Work flow planning
- Client rapport
- Team Collaboration
- Budget Control
- Agile Methodologies
- Project tracking
- Phone and Email Etiquette
- Project Management
- Vendor Sourcing
- Client Relations
- Customer Relationship Management
Languages
Bengali
Hindi
Urdu
Timeline
Project Manager
United Language Group
08.2022 - 07.2023
Project Manager
TransPerfect
07.2020 - 12.2021
Project Coordinator
TransPerfect
01.2020 - 07.2020
Teaching Assistant
Intrepid Museum
06.2019 - 08.2019
Administrative Assistant
Hunter College
05.2018 - 08.2018
Bachelor of Arts - Human Biology
Hunter College
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