Tantita Vareedee
Providence,RI
Summary
Accomplished professional customer service who is efficient and effectively handles all types of situations and remains calm under pressure. A hard-working individual with a friendly personality and excellent teamwork attitude.
Overview
7
7
years of professional experience
Work History
Cabin Crew Member
Thai Lion Air
10.2017 - 08.2021
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Sell and collect cash payments during in-flight food, beverages and merchandise sales.
Guest Service Agent
Thai Air Asia
10.2015 - 10.2016
- Streamlined check-in processes for increased efficiency and reduced wait times.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
Smoothie Barista
Tropical Smoothie Café
03.2014 - 08.2014
- Maintained a clean and organized workspace, ensuring efficient service during peak hours.
- Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
- Collaborated with team members to streamline order processing and increase overall efficiency.
- Ensured compliance with local health department regulations by strictly adhering to cleanliness guidelines for food handling practices.
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
Education
Accounting
Chiang Mai University
Chiang Mai, Thailand06.2015
Skills
- Customer Service
- Compliance and Regulations
- Cleanliness and Sanitation
- First Aid Knowledge
- Guest Services
- Complaint Handling
- Food and Beverage Service
- Safety Awareness
- Supply Restocking
- Time Management
- Cash Handling
- Teamwork and Collaboration
Languages
Thai
Native or Bilingual
Timeline
Cabin Crew Member
Thai Lion Air
10.2017 - 08.2021
Guest Service Agent
Thai Air Asia
10.2015 - 10.2016
Smoothie Barista
Tropical Smoothie Café
03.2014 - 08.2014
Accounting
Chiang Mai University
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